Whirlpool Cabrio Washer Problems and Possible Troubleshooting

If you are considering maintenance estimates for a new washing machine, you may also want to check the cost of the shiny appliance today.

After all, the rates have undoubtedly been that since you purchased a new washer.

The Whirlpool company, a Duet and Reversible model manufacturer is a pioneer in U.S. sales of washers and dryers.

However, there can be issues and a need for maintenance for any appliance.

Whirlpool provides online troubleshooting tips along with other product details until your Convertible stops working. You can call a specialist and pay for a call and parts for repair, or try your hand to fix it yourself.

Many issues are easy to diagnose and can be fixed with only a few tools and some basic instructions.

Whirlpool Cabrio Washer Common Problems

  • The start button on the control panel is not working but the rest of the lights are coming on
  • The washer lid locks but then unlocks so that cycles won’t begin
  • The washer is making loud noises
  • LD Error Code appears during the spin cycle
  • Washer leaves white deposits on clothes even with different detergents
  • Washer emits an odor of burning plastic or rubber
  • Rust spots on the inside of the Cabrio Washer Lid

The Washer Won’t Start

  • Remove the control panel to diagnose the problem. To help you remove the control panel, you should consult a repair manual.
  • Check for any loose or broken pieces. Sometimes a small piece of plastic will break off behind the start button and prevent it from working.
  • Check all the wiring with a voltage meter. Unfortunately, if the timer/main controller/CCU has failed, the entire control panel will have to be replaced.

Lid Lock Issues

  • The lid latch/switch will not engage if it is dirty and is not making good contact to signal the washer to begin a cycle. Dip a cotton swab in isopropyl rubbing alcohol. Clean all contact areas on the lid and the washer.
  • Try unplugging the washer to allow the control panel to reset. Plug the washer back in and see if the problem resolves.
  • If the door sounds like it is engaging, but doesn’t, it is time to run a diagnostic test. There may be a larger problem. Here’s how to run the test:
  • Put the machine in standby mode by plugging it in with all indicators off, or with only the Clothes Clean or Done indicator on. Select any one button except POWER, START, or STOP then follow the steps below, using the same button.
    • Press/hold for 3 seconds.
    • Release for 3 seconds.
    • Press/hold for 3 seconds.
    • Release for 3 seconds.
    • Press/hold for 3 seconds.
    • Release.
    • All indicators on the console will be lit for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display to indicate that the diagnostic mode has been entered successfully.
  • If indicators do not display as described, the press/hold and release procedure may not have been performed within the time frame necessary for successful entry. Repeat the procedure and you may use another button to ensure this was not the cause.
  • The program then checks for saved fault codes. After the diagnostic test, you can compare the error code displayed to determine what repairs are needed.


The Washer Making Unusual Noises

  • If the noise is a loud thumping, the load is probably unbalanced. Stop the cycle and redistribute the wet laundry. You may need to remove some pieces if the washer was overloaded.
  • If there is a clanging noise, the washer is not leveled or grounded on the floor. This should be corrected immediately to prevent additional damage.
  • A high-pitched whine means that you will need to do a bit of exploring inside the washer. Find a repair manual or diagram of the internal workings of the washer on the Whirlpool site. Remove the outer housing of the washer and check the nut that holds the pulley in place. You may need to simply tighten the nut. If that does not work, the bearings will need to be replaced.

Deciphering the LD Error Code

The “LD” error code refers to a long drain. The washer stops because it is taking too long to drain out the water. A clog in the drain line or something obstructing the pump usually causes this.

  • Clean out any lint or obstruction (coin, small button) that is clogging the pump filter.
  • Turn off the water connections. Unhook the drain line from the back of the washer (keep a bucket handy to catch spills). Use a long brush or forceful stream of water to clean the line.
  • If these steps don’t solve the problem, the washer’s water pump may need to be replaced.

The Washer Leaves Deposits on Dark Clothes

  • If the deposits only occur in the winter months, the problem may be that a powdered detergent is not dissolving completely in the exceptionally cold water. Switch to a warm water temperature cycle.
  • If the deposits occur frequently, it’s time to clean your washer. One of the downsides of high-efficiency washers versus standard washers is that there isn’t a huge amount of water to flush away detergent and soil residue that clings to the washer. Think of it as the soap scum that can accumulate in the shower. You must clean the washer to get rid of the accumulation that is redepositing on your laundry.

Washer has a Burned Plastic Odor

  • A burning odor cannot be ignored. Unplug the washer and open up the outer housing.
  • Look for any discoloration. It is quite possible that the problem is the rubber drive belt. If the belt slips, stretches, or breaks, it can cause friction and a burning smell, most likely a burning “rubber” smell. The belt should be replaced.
  • If the belt looks fine, there is probably an electrical problem with the motor, transmission, or control panel. This is a much more extensive problem and will require the replacement of the burned-out components.
  • In either situation, do not use the washer until you have made repairs to avoid a hazardous fire.

Rust Spots on Washer Lid

  • Rust spots never go away. They only get bigger unless they are correct and can transfer rust stains to the laundry. Start by removing as much of the rust growth as possible with a paste of baking soda and distilled white vinegar or lemon juice. Mix one-fourth cup of baking soda with just enough vinegar or lemon juice to make a thick paste.
  • Apply the paste over the rusted area and then use a soft cloth to rub away any loose rust particles. You may need to do this several times, rinsing with clear water after each treatment.
  • Once all of the loose rust is removed, repair the rusted areas with appliance paint following the product directions.

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