What are Walmart’s Laptop Return Policy Updates?

Have you ever tried to return an item purchased from Walmart.com or in-store? The mega-retailer has made returns easier than ever. If you need to return Laptop to Walmart, here’s what you need to know about the Walmart Laptop return policy.

What are Walmart's Laptop Return Policy Updates?

Walmart is known for selling many diverse items that range from food to office supplies to automobile accessories. Per Walmart’s general return policy, you can return almost any item within 90 days of purchase.

Electronics, including laptops and tablets, are an exception to this rule. You must return these items within 30 days, with a receipt and the original packaging.

Walmart Return Policy

According to Walmart’s return policy, they will exchange, refund, or repair your purchased item as long as it meets the following guidelines.

Returns are accepted at Walmart for up to 90 days following purchase. This applies to every product, with a few notable exceptions, including:

  • Electronics including but not limited to computers, camcorders, digital music players, and GPS units must be returned within 15 days with a receipt
  • If an airbed isn’t broken, it needs to be returned within 15 days and used airbeds can only be swapped for ones that cost the same or more
  • Tools of outside use, such as lawnmowers or power washers, must be returned within 30 days with a receipt
  • CDs, DVDs, and video game cartridges follow the 90-day return policy but must be defective or returned unopened for a refund or exchange
  • Perennials, trees, and shrubs may be returned within 1 year of purchase with a receipt

For purchases under $25, you may choose to receive a cash refund instead. Also, for purchases over $25, you may choose a store shopping card for the amount of the purchase.

What is Walmart’s Laptop and Tablet Return Policy?

Within 30 days of the delivery date (if purchased online) or the date of purchase (if purchased in-store), Walmart accepts returns of laptops and tablets. These products don’t have a restocking fee.

When you return a laptop or tablet, you must bring it to the Walmart customer service desk with the receipt, the original manufacturer’s packaging, manuals, and any included accessories.

While you can return many Walmart items without a receipt, you need the receipt to return electronics.

If you purchased a laptop or tablet on Walmart.com and are returning it to a Walmart store, you should also bring the packing slip.

If you don’t have the original packing slip, you can sign in to your Walmart.com account.

Returns without Original Packaging

If you no longer have the packaging materials and/or accessories, Walmart is not required to accept your return, even if it is undamaged and receipted (as previously reported).

However, store managers can choose to accept or reject individual returns, so it is best to call your local Walmart to ask about returning a laptop or tablet without the packaging or accessories.

If you bought the laptop or tablet online and no longer have the packaging, you can direct your questions to Walmart’s virtual help desk.

Returns During the Holiday Season

Walmart extends its standard computer and tablet return policy during the holiday shopping season, according to the Walmart customer service representatives we spoke with.

This policy typically applies to purchases made from November 1 through December 24.

 For laptops and tablets, the 30-day return policy resumes for purchases made on or after December 26.

Laptop & Tablet Return Policy vs. Best Buy

Best’s laptop and tablet return policy only allows you to make returns within 15 days. Best Elite and Best Buy Elite Plus members have 30 and 45 days, respectively.

However, tablets that require cellular activation must be returned within 14 days regardless of membership status.

Make sure to bring along the item’s original packaging, the receipt, the original method of payment, and a government-issued ID.

There is no restocking fee on laptops; tablets that have been activated may, however, be subject to a restocking fee.

If you lost your receipt but paid by credit or debit card, customer service representatives may be able to look up your purchase and provide you with a copy of the receipt.

Laptops and tablets are included in Walmart’s electronics return policy. This limit returns to 30 days following an in-store purchase or online delivery.

The only exception is during the holiday season, when Walmart extends its return policy on laptops and tablets purchased between November 1 and December 24.

To return a laptop or tablet to Walmart, you will need the receipt, all accessories, and the original packaging.

If you are a Walmart customer who has read this piece, You won’t have issues understanding the company’s laptop and tablet return policy in your daily transactions with them.

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