Costco Optical – What are The Return Policy of Costco Optical

Costco Optical – What are The Return Policy of Costco Optical.

Costco Optical Return Policy: Costco Optical provides eye exams at a low price, and you do not need to be a member to get an eye exam. However, you do need a Costco membership to purchase glasses or contact lenses from them. 

Costco Optical - What are The Return Policy of Costco Optical

Costco Optical does not accept returns or exchanges for prescription glasses or sunglasses. You might be able to get the lenses in your glasses replaced if there is something wrong with the prescription.

Contacts can be returned as long as the packaging is unopened, undamaged, and unmarked.

Most consumers who get eye exams and glasses with Costco Optical report a high level of satisfaction. They are a solid option for your basic eye health needs.

In our guide:

What is Costco Optical?

Costco Wholesale is a membership warehouse club. They offer significant discounts on bulk purchases of items to people who have a Costco card, for which they pay annual membership dues.

There are hundreds of locations worldwide for this retailer. Stores sell almost anything you need — from food and clothing to electronics and alcohol.

Many Costco stores also offer health services, most often pharmacies, hearing screenings, and optical exams.

Costco Optical offers the company’s famous discounts on reading glasses, sunglasses, and a wide range of prescription lenses, including transition and progressive lenses. If you prefer contact lenses, you can get these through Costco at a good price. You can also get an annual eye exam.

Costco Optical Return Policy

Costco Optical does not accept returns or exchanges on eyeglasses. We contacted several Costco Optical locations to learn more about the return policy. Unlike some of its competitors, such as LensCrafters and Pearle Vision, Costco Optical does not have a 30-day satisfaction guarantee.

However, if there is something wrong with the prescription in your new glasses, the lenses can be replaced within 60 to 90 days of purchase. The exact time frame depends on the location, as confirmed by various Costco Optical associates.

In order to have the lenses changed, you may need to schedule an appointment with the optometrist to check your prescription.

If you ordered contact lenses from Costco Optical, you can return them as long as the box has not been opened, damaged, or marked. Contacts must be returned before the expiration date; many contacts are good for up to five years.

In order to take advantage of this return policy, you can ask the optometrist for a pair of trial contact lenses. This way, you can test out the brand and prescription to make sure the contacts work for you before opening the box.

Benefits of Eye Exams & Glasses With Costco Optical

The optometrists working through Costco Optical typically rent space in the building, but in some instances, they are direct employees. Regardless of their employment status, they offer basic, thorough eye exams so you can keep your prescription updated.

People who have simple refractive issues, like nearsightedness, farsightedness, or astigmatism, can pay less for eye exams, glasses, and contacts by using Costco Optical’s service.

Benefits to Using Costco Optical

  • They take several vision insurance providers, so you can get covered annual exams, glasses, and contacts.
  • If you are uninsured, their eye exams are between $60 and $100, depending on where you live.
  • If you have a Costco membership, you can get great discounts on frames and prescription lenses for your glasses. Also, as well as contact lenses.
  • On average, you spend $184 for glasses at Costco, which is hundreds less than at other retailers.
  • You do not have to be a Costco member to get an inexpensive eye exam.

Downsides to Using Costco Optical

  • They do not treat more serious eye diseases like glaucoma or cataracts.
  • You will likely pay more for frames than you would through some online retailers.
  • You do not get the same level of personal fitting attention as you would at larger or independent boutique glasses retailers.
  • Also you must be a member to purchase glasses or contacts through Costco.

Ultimately, if you live closer to Costco and there is a Costco Optical in the store, you can get eye exams for a low price or use your insurance coverage there.

If you are a Costco member, you can purchase glasses and contact lenses through this retailer. Your vision insurance may cover a pair of glasses or contact lenses, but thanks to price discounts, many people can afford both through this wholesaler.

Costco Optical’s Competition

You may not have a Costco in your area, or you may have several options for eye exams and glasses purchases. Here are some of Costco Optical’s top competitors:

Walmart and Sam’s Club

Like Costco, these large retailers sell almost anything you need. They provide basic medical services at many locations, including eye exams. They also sell glasses and contact lenses.

Walmart does not require a membership, but Sam’s Club does, operating on a similar model as Costco. Basic, plastic progressive lenses can be purchased starting at $79, and single-vision lenses can start at $29.

Costco typically charges more, around $130 for HD progressive lenses. Many consumers state that Costco has better quality frames and better services, including adjusting your frames to your face in person.

Online Retailers

If you want a wide selection of stylish frames, online sellers like Zenni Optical and Warby Parker are your best bet. They also provide inexpensive glasses through regular sales or discounts as specific styles go out of fashion.

The price starts to rise as you add your prescription lenses and lens treatment options. Ultimately, you can get a pair of prescription glasses for a similar price to Costco — between $80 and $120, depending on what you need.

This low price point can allow you to afford more than one pair of glasses. Be aware that you do not usually have in-person fittings, and some retailers have return policies that do not offer a refund, just store credit.

Online glasses retailers cannot offer eye exams. Costco Optical offers one-stop shopping for both your standard eye exam and the glasses or contacts you need.

Boutique or Independent Glasses Retailers

Those who want the in-person service of a traditional eyeglass retailer often have several options locally, but these are notoriously expensive. Stores selling frames typically start at $200, and adding special coatings to your prescription lenses quickly adds more money to the total cost.

You do usually get excellent service throughout the entire process at these retailers. Vision insurance should cover much of this cost if it is your one new pair of glasses for the year.

Final Say

If you’re looking for better return policies for eyewear, then you might want to consider LensCrafters or Pearle Vision. The Costco optical return policy is stricter than most competitors.

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