Walmart Customer Service Hours | Walmart Phone Number

Walmart Customer Service Hours Number –

Walmart has a reputation for being open almost 24 hours a day, seven days a week. That does not necessarily imply that their customer service desk is open at all times.

Walmart Customer Service Hours

During the graveyard shift, few people shop at Walmart. As a result, there is no one at the customer service desk during those hours. For the store, it would be a waste of time and money.

That may cause you to wonder when the desk is actually open.

Here’s what you need to know about when Walmart’s customer service desk is open and what services are available.

Early History of Walmart

Sam Walton, a businessman, and former J. C. Penney employee, purchased a branch of the Ben Franklin stores from the Butler Brothers in 1945.

His main goal was to sell products at low prices in order to increase volume sales at a lower profit margin, portraying it as a crusade for the consumer.

He faced challenges because the lease and branch purchase prices were unusually high. But he was able to find lower-cost suppliers than those used by other stores.

Allowing him to undercut his competitors on pricing.  

In his first year of ownership, sales increased by 45 percent to US$105,000 in revenue, which increased to $140,000 the following year and $175,000 the year after that.

Within five years, the store had earned $250,000 in revenue.

The structure is now home to a hardware store and an antique mall, while the company’s Store has since expanded to a Supercenter several blocks west at 2110 W. Walnut Street.

Within its first five years, the company grew to 18 stores in Arkansas and grossed $9 million. Also, It opened its first stores outside of Arkansas in 1968. In Sikeston, Missouri, and Claremore, Oklahoma.

About Walmart’s

From its humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally.

Through innovation, they’re creating a seamless experience to let customers shop anytime and anywhere online and in stores.

Also, they are creating opportunities and bringing value to customers and communities around the globe.

Walmart operates approximately 10,500 stores and clubs under 46 banners in 24 countries and eCommerce websites. They employ 2.3 million associates around the world nearly 1.6 million in the U.S. alone.

Walmart USA 

Everyday Low Prices on a Wide Range – The cornerstone of their strategy is Anytime, Anywhere Everyday Low Price (EDLP), and their price focus has never been stronger.

The convenience of one-stop shopping that they provide is appealing to today’s customers. From groceries and entertainment to sporting goods and crafts.

Also, they offer a diverse selection that our customers value, whether they shop online at, through one of our mobile apps, or in-store.

In the United States, they currently operate three primary store formats, each custom-tailored to its neighborhood.

Working at Walmart?

A job at Walmart means an opportunity to build a career. Over 75% of their Walmart U.S. store operations management team members started as hourly employees in FY2021.

They promoted more than 300,000 U.S. associates to jobs of greater responsibility and higher pay.

Also, the average hourly wage for full- and part-time U.S. hourly associates at the end of FY2021 was more than $15.00 per hour.

But in 2020, Walmart hired more than 500,000 new associates globally, many of which were displaced from jobs due to the impacts of COVID-19.

Also, learn more about the Walmart opportunities and benefits they offer.

Stores Tailored to Walmart Customers

Walmart Customer Service Hours

Walmart has stores in 50 states and Puerto Rico offering low prices on the broadest assortment of products.

Through a variety of formats including the Supercenter, Discount Store, and Neighborhood Market. Learn more about our locations.

Walmart Supercenter

Walmart began building Supercenters in 1988 and are around 182,000 square feet employing about 300 associates.

Also, Walmart Supercenters offer a one-stop shopping experience by combining a grocery store with fresh produce, a bakery, a deli, and dairy products.

In addition to electronics, apparel, toys, and home furnishings. Most Supercenters are open 24 hours, and may also include specialty shops such as banks, hair and nail salons, restaurants, or vision centers.

Walmart Discount Store

Since Sam Walton opened his first discount store in Rogers, Ark., in 1962. Walmart has built hundreds across the U.S.

Smaller than a Supercenter, discount stores employ about 200 associates and offer electronics, apparel, toys, home furnishings, and health.

Beside beauty aids, hardware, and more in about 106,000 square feet of open, brightly lit space.

Walmart Neighborhood Market

Walmart Neighborhood Markets were designed in 1998. As a smaller-footprint option for communities in need of a pharmacy, affordable groceries, and merchandise.

Each one is approximately 38,000 square feet and employs up to 95 associates.

Also, Walmart Neighborhood Markets offer fresh produce, meat, and dairy products, bakery, and deli items.

In addition to household supplies, health and beauty aids, and a pharmacy.

Walmart eCommerce

Walmart’s goal is to create a convenient Shopping Experience. Since its first store opened in 1962 Walmart has been changing the face of retail.

They’ve continued to look for ways to incorporate technology into retail in order to provide customers with a more seamless shopping experience.

A Walmart store has a lot of items, but as customers increasingly shop across digital and physical storefronts,.

Also, they’ve made it easier for you to find what you need right away.

They’re giving customers more ways to save time and money while reimagining how digital and physical shopping work together with innovations. Such as Curbside Pickup, Mobile Scan & Go, and a slew of apps.

As one of the world’s largest brick-and-mortar retailers, They are also one of the fastest-growing and most dynamic e-commerce organizations.

With 90% of the U.S. population living within 10 miles of our stores, they are primed to combine their physical locations with their e-commerce business.

To offer a level of convenience never before seen. Moreso, they’re creating an experience that lets customers shop anytime, anywhere delivering exactly what they want, when they want it.

Walmart’s largest website,, sees up to 100 million unique visitors a month, according to ComScore.

And is growing every year. In 2016, Walmart acquired and began expanding its portfolio of e-commerce sites.

As part of the Jet acquisition, (home furnishings) also joined their family.

Walmart continues to acquire additional specialty e-tailers and digital brands.

The result? An unparalleled selection of brands and categories, and a family of sites that provides a great end-to-end experience for customers.


 Walmart Brands

Walmart Customer Service Hours

1. Hayneedle

Hayneedle, founded in 2002, is a leading online home furnishings and decor retailer with the largest outdoor living selection in the world.

Also, Hayneedle is a go-to source for furniture, decor, exclusive designs, and more for every space, style, and budget, with over 3,000 brands.

Hayneedle is based in Omaha, Nebraska.

2. Bonobos

Bonobos, founded in 2007, is one of the largest online clothing brands specializing in men’s clothing.

Also, Bonobos, based in New York City, has a unique retail model that includes more than 60 completely personalized retail stores called Guideshops.

As well as an engaging e-commerce platform. Bonobos is also known as the retailer with the perfect fit.

And customer service ninjas who go above and beyond to exceed expectations.

3. Moosejaw

Moosejaw, which was founded in 1992, is a leading online active outdoor retailer with a large web presence and over ten physical store locations.

Including one in Bentonville, Arkansas, which will open in 2021.

Also, Moosejaw carries over 400 brands and has a large selection of clothing and equipment for activities.

Such as climbing, hiking, camping, snow sports, yoga, swimming, and biking. The company’s headquarters are in Madison Heights, Michigan.


ELOQUII is a digitally native brand that sells women’s clothing in sizes 14-28.

This fashion-forward line was founded in 2011 as part of The Limited and re-launched online in 2014 as an independent direct-to-consumer brand. It is a source of delight for customers.

ELOQUII has offices in Columbus, Ohio, and Long Island City, New York.

5. is the largest online retailer of art and wall décor, with two million curated images and a growing exclusive selection.

The retailer was founded in 1998. Also has best-in-class on-demand and customization capabilities. is based in Emeryville, California.

Walmart International

Walmart helps people save money and live better. Moreso, Walmart International delivers on this promise by bringing value and convenience to millions of customers in 23 countries outside the U.S.

Their unique global perspective makes it possible to see connections that others cannot. And to bring innovations to the market that make life easier for customers.

In addition, they’re building strategic partnerships through equity investments to support our core businesses.

Our strategy is to build strong local businesses that are powered by Walmart—while at the same time generating growth for the company and our partners, and making a positive impact on our stakeholders.

Walmart International has more than 5,100 retail units and approximately 550,000 associates around the world.

Additionally, Walmart Global Sourcing works with manufacturers to sell their products. Including apparel, homeware, jewelry, hardlines, and more throughout the world.

Markets where Walmart operates

  1. Africa
  2. Canada
  3. Central America
  4. Chile
  5. China
  6. India
  7. Mexico

Markets where Walmart Holds Equity Investments

Walmart Customer Service Hours

1. Brazil 

Carrefour Brazil announced an agreement to acquire Grupo BIG with Advent International and Walmart in March 2021. (formerly Walmart Brazil).

Walmart and Advent will share a 5.6 percent stake in Carrefour Brazil as part of the cash and stock transaction, which values Grupo BIG at USD $1.2 billion.

Walmart entered the Brazilian market in 1996, opening Walmart Stores, and Sam’s Clubs, and acquiring several brands such as Hyper and Maxxi.

Advent International purchased an 80 percent stake in Walmart Brazil in 2018, with Walmart retaining a 20 percent stake.

Grupo BIG is now the third-largest food retailer in Brazil.

2. The United Kingdom 

Walmart announced an agreement to sell Asda to entrepreneurs. Mohsin and Zuber Issa. Who is backed by British private equity firm TDR Capital, in October 2020.

The Issa brothers and TDR Capital are acquiring a majority ownership stake in Asda through the new ownership structure, with equal shareholdings.

Walmart will keep an equity stake in the company, as well as an ongoing commercial relationship and a seat on the board.

Asda’s new British ownership will accelerate the company’s current strategy, which will build on the company’s low-price heritage. In 1999, Walmart purchased the Asda business.

3. Japan 

Since 2002, Walmart has been an investor in Japan’s Seiyu retail group.

We increased our stake to 100 percent in 2008 to accelerate Seiyu’s development as a leading omnichannel retailer.

with the goal of meeting or exceeding market share, customer satisfaction, associate engagement.

and financial performance targets before announcing a new ownership structure for the group in November 2020.

Seiyu is now a joint venture between KKR (65%), Rakuten (20%), and Walmart (15 percent ).

This enables it to leverage the combined retail expertise and innovation of the three partners as it accelerates its digital transformation. To build an even stronger local business.

Walmart Customer Service Hours|When Does Walmart’s Customer Service Close?

Walmart’s customer service closes between 8 and 10 p.m. Stores that do not operate 24 hours a day usually close their customer service centers at 8 p.m.

Those that are open 24 hours a day will typically close their customer service desk at 10 p.m. This is because 24-hour Walmart locations are always open to the public for shopping.

But because the number of customers shopping during the graveyard shift is low, the customer service desk is not staffed.

The majority of customer service centers open at seven or eight a.m. This provides plenty of access for customers who require assistance with their purchases.

What Services Does the Customer Service Center Offer?

1. Employee Complaints

If you believe that an employee has treated you unfairly or offensively, you can file a complaint with the customer service desk.

Although everyone has bad days, including employees, there may come a time when one employee singles you out.

Your complaint will be accepted at the customer service desk. They will then notify the manager, who will record it on the employee’s record. If the employee has a history of such behavior, they may be fired.

2. Out-of-Stock Items

Whether you’re looking for a specific item, that’s out of stock or you notice a shelf that’s empty, it’s worth notifying the customer service desk.

Inform them of the specific product and the department in which it is located at the desk. The customer service representative can ask one of the dockworkers if the product is in the back.

In some cases, the product is still in the back because workers have yet to restock it. Although, In this case, they can locate the item and deliver it to you.

In other cases, they may be unable to locate an additional product. Reporting out-of-stock items can help the store stay on top of restocking popular items.

They want you to report out-of-stock items to the customer service desk because it increases customer satisfaction and ensures they don’t lose sales.

3. MoneyCenter

Many customer service centers include a MoneyCenter section. These sections enable you to carry out a variety of financial tasks.

Purchasing a Money Order is one of the most common uses of the MoneyCenter. You can get your Money Order from their machines.

Because Walmart accepts Money Order payments for a variety of products, you can use it to shop there as well.

You can also use the MoneyCenter to deposit checks and withdraw money from an ATM if one is nearby. It’s also a quick way to divide money if you need it.

If you have any problems using the MoneyCenter, a customer service representative can assist you. They’re there to help you with the machines if something doesn’t work.

4. Applications for a Walmart Credit Card

A credit card is one of the services offered by Walmart. It enables you to purchase specific products at their stores and then pay for them later.

It’s also an easy way to improve your credit score. However, not everyone is eligible for a Walmart credit card.

To find out if you do, you must first fill out a credit card application. This application is available both online and at a customer service desk.

The advantage of applying for a credit card at a customer service center is that they can answer any questions you might have.

If you have any questions about the application process or the credit card itself, they can provide you with the answers.

5. Customer Returns

Another biggest reason that people will seek out customer services is to make a return. Also, It can take a long time to wait in line at a cashier just to return a product.

Because of that, Walmart created the customer service center. This is a separate area where a worker focuses solely on returns and other complaints from customers.

They’re able to process your return and give you the results that you need. Regardless of what you need to return. If it follows their policy, you can take the product to the customer service center for help.

The Walmart credit card application is available at any customer service desk in any Walmart store that accepts the card.

6. Problems With the Store

Besides reporting broken products, the customer service desk is also an ideal place to report other problems that you find in the store.

For example, you may have noticed that there was a leak in the frozen foods section. Perhaps someone spilled canned food in one of the aisles. Maybe you even noticed the roof was leaking.

Even something as simple as the public bathroom being out of toilet paper is something to report to the customer service desk.

They’ll be sure to inform the relevant associates about the problem. Then they’ll solve it fast as they can.

While Walmart has a large number of employees, they’re often too busy to notice some of the problems that may arise during the workday.

Customers can help them out by reporting noticed problems or dangers to the customer service desk.

7. Price Matches

One of Walmart’s most valuable services is the ability to price match.

A price match occurs when you find a product from another store that is less expensive than the same product at Walmart.

Walmart will lower the price of its product to match the cheaper ones if they meet certain conditions.

This saves you money while still allowing Walmart to make the sale. There are, however, some restrictions. The first requirement is that the product is identical.

It must be the same make and model, as well as the same size. It must also be the same quantity.

You can’t, for example, price match something when you’re buying one and getting another for free. They must also purchase the product from an authorized retailer.

Walmart does not price match with third-party sellers, and they have a list of accepted stores with which they will price match.

Finally, the item must be available both in-store and online at Walmart.

The best way to find out if your product qualifies is to speak with a customer service representative at the customer service desk.

8. Stamps

Stamp purchases are another function of the customer service desk.

While stamps can be found throughout the store, the customer service desk is one of the most common places to purchase them. It’s usually much quicker than waiting in line to see if the cashier has any stamps.

A customer service representative can sell you a variety of stamp designs and quantities.

You won’t have to wait in line to pay for them because they can handle transactions right there. Purchasing stamps at a Walmart customer service center is simple and convenient.

9. Broken Items

While Walmart makes every effort to remove broken products from the store floor, certain broken items may slip through the cracks from time to time.

If you end up purchasing that broken product and bringing it home, you may be in for a surprise.

The good news is that you can get assistance from the customer service desk.

Bring your broken product to the desk, and they will make sure you are compensated and that you can find the product you need. If you find a broken product in the store, you should go to the customer service desk.

Instead of leaving it there, you should notify the customer service desk. They can dispatch an employee to locate and remove the broken product.

This not only avoids a future headache for an uninformed customer, but it is also safer for the store.

10. Theft

Theft is one issue that customers should always report to the customer service desk. If customers are unable to locate a manager, the customer service desk is the next best option.

They must report the theft if they witness someone stealing clothes, jewelry, or even food.

The information will be relayed to the customer service representative’s manager, who will then take control of the situation.

In most cases, they will ask you to stay so that you can report your findings to the police when they arrive.

Instead of leaving it there, you should notify the customer service desk. They can dispatch an employee to locate and remove the broken product.

This not only avoids a future headache for an uninformed customer, but it is also safer for the store.

What Other Types of Customer Service does Walmart Offer?

When they require assistance, not everyone has easy access to the customer service desk.

Traveling to the store isn’t always an option, whether they’re stuck at work or at home with the kids.

Fortunately, Walmart has a few options for those who are unable to visit the center during normal operating hours.

1. Walmart’s Mobile App

Walmart also has a customer service bot on their mobile app in an effort to automate some of their services. You can ask it a few simple questions, and it will respond.

If the robot cannot answer your question, it will connect you with a mobile chat customer representative. They can then walk you through some of the issues you’re having.

If you have a common question about certain Walmart policies, their mobile app is a great resource. It can even provide answers specific to your location.

2. Other Associates

If you find yourself in the store but there is no one at the customer service desk, you can always ask other employees.

They frequently have sufficient knowledge and training to assist. At the very least, they can put you in touch with someone who can assist you.

3. Call Center

Walmart, like any other major retailer, has a customer service call center that you can use.

Their customer service phone number is 1-800-925-6278.

Because this is their corporate number, you must be able to tell them about your local Walmart store in order for them to assist you.

You can also lookup the customer service number for your local store and call them directly.

Because customer service departments can be quite busy, they may not be able to respond immediately.

However, calling their corporate number ensures that you will eventually speak with a representative.

They can answer any questions you have or assist you in filing any complaints you may have.

FAQs on Walmart Customer Service Hours Number


To provide feedback or ask a question about your local store or our corporate headquarters.

please call 1-800-925-6278 (1-800-WALMART).


Customers can typically return items to Walmart between the hours of 7 a.m. and 11 p.m.

Monday through Friday, and 8 a.m. to 10 p.m., Saturday and Sunday.

The hours of operation of the customer service desk at your local Walmart may differ, so it is always best to double-check before visiting.


Customers can now return items within 90 days of purchase under Walmart’s standard return policy.

The Walmart return policy without a receipt is similar in that you can return items within 90 days even if you don’t have a receipt.


Customers can now return items within 90 days of purchase under Walmart’s standard return policy.

The Walmart return policy without a receipt is similar in that you can return items within 90 days even if you don’t have a receipt.


Speaking with a Walmart or Sam’s Club customer service representative or manager.

Customer Service at 1-800-Walmart (1-800-925-6278) 1-888-746-7726 for Sam’s Club Member Service.


Customers can report various types of concerns and complaints to Walmart through several dedicated channels.

This implies that the company takes complaints seriously as long as they are made through the proper channels.


1-479-273-4000 is the corporate phone number for Walmart headquarters.

The investor relations phone number is 1-800-438-6278. Customer service can be reached at 1-800-925-6278. (1-800-WALMART).

More FAQs on Walmart Customer Service Hours Number


Weaknesses of Walmart – Internal Strategic Factors

Low wages, inadequate healthcare, and poor working conditions are just a few of the issues that have received public attention.

Large span of control – Walmart’s vast size and massive span of control may leave it vulnerable in some areas.


Customer loyalty at Walmart stems from a guiding corporate mission.

Cash back cards assist the chain in increasing customer loyalty.

Customers are put in the spotlight with new services. Upgrades are centered on the Walmart customer experience.


Revenue: Amazon has significantly outperformed over the years.

Amazon reported $346.5 billion in revenue in 2019, while reported $25.1 billion. In 2020.

Amazon had $404.4 billion in revenue compared to’s $39.78 billion.


According to The Street, the retailer’s customer-service ratings have been rising for 79 weeks in a row.

The scores, which assess shoppers’ satisfaction with cleanliness, speed, and friendliness, are derived from surveys of thousands of customers.

The customer service desk at Walmart closes between 8 and 10 p.m. and reopens around 7 or 8 a.m.

It provides a number of services aimed at making your shopping experience at Walmart more convenient and enjoyable.

If you are unable to visit a store in time, you can always call their customer service number or use the Walmart app‘s chat system.

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