This article informs Walmart customers of the disposal policy of Walmart’s car battery exchange and core charge. And emphasizes on Walmart replacing a battery without a receipt. This is to help customers get going again.
Walmart’s large automotive supplies inventory and nationwide Auto Care Centers (located in many Walmart stores) have simplified the process of getting a new car battery — and disposing of an old one.
In addition to the sale of Walmart-specific automotive batteries, most Walmart locations offer free testing and free installation of batteries.
Types of Car Batteries Sold by Walmart
Walmart sells three types of lead-acid car batteries:
- EverStart Maxx
- EverStart Plus
These batteries are exclusive to Walmart and cannot be purchased elsewhere.
Disposal Policy of Walmart Car Battery Exchange
Most Walmart stores, they do battery disposal for free. You have to bring in your old battery when you buy a new one to get this disposal for free.
However, when you buy a battery without trading the old battery, Walmart will charge you a core fee. The core fee varies from one state to another, but it usually ranges from $5 to $9 only.
It is made so the consumers will be motivated to trade in their old batteries to avoid filling up the landfills. The core fee is reasonable, regardless of where you bought your car battery.
The core fee functions as a deposit for the battery you purchased. The next time you buy a battery, Walmart will give you your core fee refund.
Also, Walmart will use the old battery for recycling, and you can get your return for the core charge. To apply for a core charge refund, you need to go to the nearest automotive department or customer service desk of Walmart.
Walmart usually refunds you in cash, or you may use it as a discount on your next replacement battery.
Some Walmart outlets require you to show the original receipt proving that you bought the battery in Walmart. State regulations would set the core fee refunds from place to place.
Also to be sure if they practice this core fee refund, you can call on the Walmart outlet near you to check with their policy before dropping by.
Will Walmart Replace a Battery without a Receipt?
If you bought an EverStart battery which is a Walmart house brand, most likely they will honor the replacement and warranty even without the receipt.
Also, they will look into the serial number, and the date of purchase and they can quickly look it up in their system even without the original receipt.
However, for other brands of batteries bought in Walmart, I cannot guarantee that they will accept the warranty or replacement without the receipt.
Every battery manufacturer issues its warranty. They even have their return policy, which Walmart doesn’t have a hold-off.
Walmart can only be responsible for their house brand, EverStart. However, they do accept the core fee refund, if you purchased the battery at Walmart.
Guidelines to Walmart Return Policy
Walmart issues these guidelines for its return policy. It covers all goods and appliances that they sell in the store. Based on the return policy of Walmart, it will exchange, repair, or refund your purchased items as long as it follows the guidelines.
Walmart is willing to accept the returned item for 90 days after purchasing the item. It generally applies to all products, except the following:
- Electronic products but are not limited to computers, GPS units, camcorders, and the likes should be returned in 15 days period with the original receipt.
- Airbeds that are unused and not defective should be returned in 15 days period as well. If the airbed has been used, it will only be replaced with an airbed of equal or better value.
- Outside tools like lawnmowers and power washers are accepted within 30 days for return if with an original receipt.
Game cartridges, CDs, and DVDs are following the 90-day policy on return, but they should be defective or remained unused and sealed to get a refund or exchange.
- Trees and shrubs may be accepted for a replacement within a year of purchase and must be presented with the original receipt.
A receipt is not a requirement when you apply for a refund or exchange in Walmart, except only in the conditions mentioned above. You can exchange or replace any item in Walmart.
Furthermore, if your purchase is below $25, you have the option to choose the refund in cash. If the amount exceeds $25, you select the store shopping cart for the price that you purchased.
A car battery is not listed in the options of exemptions above. Therefore, a car battery purchase at Walmart can be exchanged or replaced anytime!
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Returning an Unused Car Battery to Walmart
Well, every Walmart outlet is different. There is a strong possibility if the battery is their house brand, EverStart. However, for other manufacturers’ batteries, Walmart may ask you to contact the manufacturer for the return of an unused array.
In some cases, Walmart may accept your return if the battery looks untouched and unopen and has not been installed plus the original receipt, you can get your full refund.
However, you have to make them understand you are not doing it intentionally and that if you have just proven that your alternator is the problem and not the battery.
Walmart Car Batteries’s Warranty Policy
Each type of battery sold by Walmart has a different warranty, so you’ll want to compare options before you make your purchase. The warranty is listed on the individual battery and the Walmart website.
If you need to return or replace a car battery that’s under warranty, you’ll need to bring it back to a Walmart store.
- EverStart Maxx: Free replacement within three years of purchase, and two years of prorated replacement thereafter
- EverStart Plus: Free replacement within two years of purchase
- ValuePower: Free replacement within one year of purchase
Now you know about the Walmart car battery return policy and the Walmart car battery exchange policy. Walmart has three, Walmart-brand automotive batteries to choose from, all of which come with warranties.
You can return a new car battery to Walmart within 90 days of purchase or return a used battery within its warranty period for a free replacement.
When purchasing a new battery, make sure to bring your old one with you to take advantage of Walmart’s free disposal service.
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