Volaris Airline Review and Customers Service’s Information

Volaris Airline Review and Customers Service’s Information.

Volaris Airline: If you are looking to find out about the customers’ service’s details of Volaris’ Airline, then you are in the right place. In this article, we will give you a brief overview of Volaris airline, their customer service numbers, website, locations, and email address. 

Volaris Airline Review and Customers Service's Information

What is Volaris Airline? History and Mission

Founded in 2004, Volaris is a Mexican low-cost airline located in Santa Fe, Álvaro Obregón, Mexico City using its hubs in Guadalajara, Mexico City, along with Tijuana, along with focus cities at Cancún, León, Los-Angeles, along with Monterrey.

It serves both global and domestic destinations. It is one of the big in the Mexican airline market, with a market share of over 21 percent of domestic traffic.

How does Volaris Reservations / Ticketing Work?

Volaris offers three different fare choices.

  1. The basic plan is the one most flyers choose.
  2. The vintage plan that comprises one checked bag,
  3. Plus plan that incorporates extra carry on, a checked bag, seat selection, and priority boarding.

Volaris additionally contains two distinct membership programs that give members access to special fares and discounts baggage:

  • The v.club membership, which offers you access to exclusive bookings and earnings, costs $54.99 yearly for a person or $169.99 yearly for a group.
  • The v.passplan provides you monthly flights over Mexico for a predetermined fee starting at $299 MXN pesos (~$16 USD) per month.

What are the Products Offered?

Volaris website offers the following products:

  • Flights
  • Hotels
  • Transportations like cars.

Volaris Pros and Cons


  • very affordable (low-cost airline)
  • about 50 destinations
  • 35 points within Mexico and about 15 destinations in the United States
  • Volaris operates scheduled flights to Mexico and in the Americas


  • No drinks and snacks offered for FREE during the flight, so you much pay (low-costs airfares but doesn’t) these ancillary items in the airfare.
  • Very tight seats (about 29 inches)
  • There is no WiFi in the airplanes and entertainment options like movies and music are very limited
  • A lot of bad reviews online.

Volaris Airline Customer Service Phone Number, Live Chat & Social Media

Contact Information

You can contact the customer service of Volaris calling Volaris’s phone numbers.

Toll-Free Number:

  • (866) 988-3527

Customer Support:

  • (855) 865-2747


  • +52 800 122 8000


  • (866) 988-3527

Volaris Website:

Volaris Email:

Corporate Office Address:

Mexico City, Mexico

Volaris Airline Social Media Accounts

If you want to know more about the company or want to reach them use their social media as well.

Volaris Airline Login, Check-in, and Flight Status

Volaris Airline Login, Check-in, and Flight Status

To login, visit volaris.com and click on “Log in”. Enter your login info and validate it.

To check in on Volaris:

  • Open the website
  • Tap on the tab “Check-in” on the top menu.
  • Enter your information (name and confirmation number) and validate it.

Volaris Airline App

To download the Volaris app:

You can download the app anytime for free.

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