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Altice Mobile Review 2022: How Good is its Wireless Service?

With Altice mobile plan you get $30 per month and a one-time $10 activation fee mobile phone plan with unlimited voice, text, data, and tethering. Sounds pretty great, right? This article spins around what Altice Mobile is promising.

Altice Mobile

This is a Mobile Virtual Network Operator (MVNO) that launched in September 2019 and primarily uses Sprint and AT&T’s LTE networks and roaming partners.

It’s operated by Altice US, the cable television provider and ISP behind the Optimum and Suddenlink brands that serve customers in parts of New York, New Jersey, and Texas (to name the top markets).

For $30 per month (or $20 per month for existing Optimum and Suddenlink customers) and a one-time $10 activation fee, and offers the following:

  • Unlimited video streaming
  • Altice Mobile Unlimited data, voice, and text nationwide
  • Unlimited mobile hotspot
  • Altice Mobile Unlimited international voice and text from the US to more than 35 countries
  • Unlimited data, voice, and text while traveling abroad in more than 35 countries

Pros and Cons of Altice Mobile

Pros

  • Unbeatable price and value
  • Free international data roaming
  • Good coverage
  • Healthy data speeds

Cons

  • Limited handset support
  • Service activation is limited to areas where Optimum and Suddenlink run
  • Can’t easily swap phones

How Good is its Wireless Service?

It works quite well. For the past couple of months, I’ve used this (old to me) Galaxy S9+ — mostly as a hotspot — in New York City, Las Vegas, and up and down the West coast (including Palm Springs, Los Angeles, San Francisco, and Portland, OR) without any issues.

It looks like Altice Mobile connects to Sprint’s LTE network by default and AT&T’s LTE network as a backup.

In fact, at CES 2020 in Las Vegas, Altice Mobile’s partnership with Sprint rescued me at least once, when didn’t have service on any of my other devices (T-Mobile, AT&T, and Verizon). I was able to tether my MacBook and get my work done… Good stuff!

As for data speeds, I ran tests in NYC, Las Vegas, SF, and Portland, and consistently saw decent LTE speeds — up to 75Mbps down and 7Mbps up. Upload speeds could be higher, but the real-life performance was perfectly adequate.

While I didn’t use the phone for calls much, I didn’t experience any issues in my tests.

Unfortunately, I didn’t get a chance to use Altice Mobile abroad, but if I do, I’ll make sure to update this review. I typically use T-Mobile and Google Fi when I travel outside the US, so it would be an interesting comparison.

The “unlimited” data that is available in 35 countries when you’re roaming outside the US is really just 1GB of data at LTE speeds. Beyond 1GB of data, you’re getting 2G speeds.

You can purchase another 1GB for 15 days for $15, or another 3GB for 30 days for $30.

Bottom line

Altice Mobile offers secure, regional, limitless mobile service that includes free international roaming at an unbeatable price. Unfortunately, it is hampered by its limited support for the handset and limited areas for activation.

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