Liberty Mutual Insurance Review: With Multiple Coverage Options

– Liberty Mutual Insurance –

When considering different types of coverage, including auto, homeowners, and renters insurance, Liberty Mutual is your option. With their policy to meet the needs of most people while also providing customers some room for personalization.

Liberty Mutual Insurance

Liberty Mutual is an insurance company that specializes in helping its customers get the exact coverage they need at the right price.

It’s clear that Liberty Mutual does offer an appealing lineup of coverages and discounts to suit the lifestyle and home of most people looking for homeowner’s insurance.

Although their available discounts differ greatly depending on the home and where it’s located, as well as the financial history of the homeowner.

What is Liberty Mutual?

Based in Boston, Massachusetts, Liberty Mutual ranks 75th on the Fortune 500 list. The company employs more than 50,000 people throughout 900 locations. It was founded in 1912 and currently offers a vast array of insurance products and services.

In addition to car insurance, you can find:

  • Homeowners/renters insurance
  • Motorcycle insurance
  • RV insurance
  • Boat insurance
  • Umbrella policies
  • Flood insurance
  • Life insurance
  • Accident insurance
  • Pet insurance
  • Identity theft protection

You will also find some options for commercial accounts.

Liberty Mutual Auto Insurance

Let’s look at insurance quotes for three demographics and compare Liberty’s rate with their competition. These sample quotes are from downtown Boston, MA.

Driver Profile Liberty Mutual Allstate GEICO
Single Male, 20 yr $11,112 $3,540 $2,040
Single Female, 30 yr $4,452 $1,392 $960
Married Couple, 45 yr $4,308 $1,248 $876

Auto Insurance Features

Liberty Mutual offers a number of features that are helpful to its customers, such as accident forgiveness, a lifetime repair guarantee, and new car replacement.

For example, drivers who have had spotless driving records for the previous five years (regardless of where their vehicle was insured) can have their first accident forgiven without increases to their auto insurance premiums.

The company is affiliated with a national network of auto repair shops. Policyholders who get their cars repaired at one of these shops receive a lifetime repair guarantee.

Liberty Mutual Homeowners Insurance

While Liberty Mutual’s homeowners’ insurance can sometimes be expensive, its price varies a lot depending on your area. Given its extensive discounts and service quality, you should consider it as long as the price fits within your budget.

If you’d like to check the cost of homeowners’ insurance near you, you could use the following secure form to compare the prices of multiple insurers, including Liberty Mutual.

Liberty Mutual Homeowners Insurance Features 

Liberty Mutual’s standard homeowners’ insurance aligns with offerings that are typical across the rest of the market.

If you want more security, you can add increased coverage for your valuables, water backup protection, and an endorsement that allows your benefits to keep up with the cost of inflation.

Without adding any of these protections, a policy comes with coverage for your:

  • Dwelling
  • Personal possessions
  • Liability
  • Additional living expenses

One of the best parts about Liberty Mutual’s homeowner’s insurance policy is the ability to lower your premiums by capitalizing on its discounts.

Since many of these are easy to qualify for, it could make getting homeowners insurance from Liberty Mutual more affordable in places where it’s otherwise an expensive option.

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What is Liberty Mutual Renters Insurance

Liberty Mutual’s renters’ insurance policies are fairly standard before you add endorsements. Like its homeowners insurance, Liberty Mutual’s renter’s insurance may work best for people looking for standard coverage without needing to personalize their policies.

Unlike Liberty Mutual’s homeowners’ insurance, we found that its renters’ insurance more generally matches the rates of its competitors.

Liberty Mutual Renters Insurance Features

Liberty Mutual’s standard renter’s insurance covers damage to your personal property, other people’s property that you’re responsible for, and additional living expenses if your home is temporarily unlivable.

You can choose to purchase additional coverage with Liberty Mutual’s endorsements. You may elect to add:

  • Replacement cost coverage: If you suffer a covered loss, your compensation won’t be lessened by the depreciated value of your property.
  • Blanket jewelry protection: Raises the limits of protection for your jewelry
  • Earthquake insurance: If you live in an eligible area, you can add this protection to protect your property from the damage of earthquakes.

The Competition

 
AM Best Financial Strength Rating
J.D. Power 2019 U.S. Home Insurance Study Score
J.D. Power 2019 U.S. Property Claims Satisfaction Study Score
NAIC Customer Complaints
Liberty Mutual
A
2/5
3/5
More complaints than average
State Farm
A++
4/5
3/5
Fewer complaints than average
Allstate
A+
3/5
3/5
Fewer complaints than average
USAA
A++
5/5
5/5
Fewer complaints than average

Is Liberty Mutual Right for You?

Liberty Mutual provides a wide range of products to protect you, your vehicle, and your personal property.

One of the biggest auto insurance providers in the US, Liberty Mutual Insurance has local agents across the US to help you find the auto insurance you need for monthly premiums you can afford.

The biggest aspect we did not mention is the cost. Because car insurance is based on your vehicle, driving record, and in many states — credit score, it’s difficult to give an estimate on what you will pay.

Remember that while being a loyal customer can sometimes land you a discount, it doesn’t always get you the cheapest insurance rates.

Liberty Mutual Insurance

FAQs

1. How do I get my Liberty Mutual ID cards?

You don’t have to wait to get ID cards in the mail from Liberty Mutual. They have a page on their site that makes it easy to grab your ID cards online, even if you don’t have login information easily accessible.

2. How do I file a claim with Liberty Mutual?

You can file your claim by calling them, using their mobile app or online. If you use the mobile app, you’ll be able to send them pictures of the relevant damages right from the app.

3. What other property insurance does Liberty Mutual offer?

Aside from home insurance, Liberty Mutual also offers insurance for condos, landlords, mobile or manufactured homes, and renters.

4. Where is Liberty Mutual home insurance coverage available?

Liberty Mutual is active in all 50 states.

5. How does Liberty Mutual underwrite its home insurance policies?

Liberty Mutual handles all of its own policy underwriting in-house.

 

Liberty Mutual is a safe bet for people looking to maximize coverage options. The company also advertises a good deal of discounts.

However, it’s important to note that Liberty Mutual has a poor track record with customer satisfaction, so you may experience a few more headaches than you would with other established providers.

Of course, we always recommend shopping around — it’s a good idea to pull quotes from multiple providers, and Liberty Mutual might be the best bet for a well-priced policy with solid coverage.

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