How to Reset a Samsung TV Remote & Tips for Factory Reset.
How to Reset a Samsung TV Remote: If your Samsung TV remote is not functioning normally or properly, it may be time to perform a reset of the remote. How you reset your Samsung TV remote depends on the functionality you are attempting to restore, the type of remote you have, and whether you have gone through the typical troubleshooting steps.
Reset Samsung Remote Programming
You may want to reset a Samsung TV remote to change the device it is programmed to control. Some Samsung TV remotes can be programmed to control other devices such as a cable box, audio system and DVD player. Check the buttons on top of the remote to see if your Samsung remote is capable of controlling other devices. If you see the CBL, AUX and DVD buttons, your remote can be programmed for these devices.
Reset the remote programming by pressing the button for the device you want to program and then holding down the “Setup” button until the light either blinks or goes solid. Type in the code for your device, press the device button and then touch “Power” to see if the device turns off or on. If it doesn’t, repeat the process and try other recommended codes. You can find codes for your device by going to support-us.samsung.com and looking up the manual for your specific TV remote.
Why Your Samsung Remote is Not Working
There are a few reasons why your Samsung remote may appear not to be working. You can fix many of these by troubleshooting. Your remote may stop working if the batteries in the remote are drained. Fix the problem by putting a new set of batteries in the remote.
The Samsung TV remote may also stop working due to an electronic glitch in the remote. This can be fixed by removing the batteries, pressing a button on the remote to drain any remaining power, and then replacing the batteries. Your remote should now function correctly.
Another common thing that can cause your remote to stop working is a failure to make contact with the IR sensor on your Samsung TV. Make sure no objects obstruct the bottom of the TV and then try to change the channel with the remote.
Samsung’s smart TVs come with smart remotes that sometimes require a factory reset. The reset is usually necessary if your remote stops working and replacing the batteries does not resolve the problem. Perform a factory reset for your Samsung TV remote by holding down the “B” and “C” keys on the remote until you see the remote light flash twice. Type in the code “981” to complete the reset. The TV remote can now be reprogrammed to your TV.
Replace the Remote
If troubleshooting and resetting the remote do not fix it, then it is possible that the remote itself is defective. You need to replace the remote in this case. Either contact Samsung to order a replacement remote or purchase a universal remote to replace your Samsung TV remote. Check that the universal remote is compatible with your Samsung TV by looking up the remote compatibility on the universal remote’s website.
How to Reset a Samsung TV Remote
There are a number of reasons why your remote may not be working. The most common are physical damage, battery issues, pairing issues, or issues with the infrared sensor on the remote or TV.
Batteries that are depleted or incorrectly inserted are the most common reason for a remote to stop working or to work intermittently. We recommend replacing the batteries as a first step and checking that the + and – ends of the batteries correspond with the + and – battery slots in the remote.
Pairing is the term for connecting two smart devices together. If your connection isn’t working, re-pairing is a good way to try and fix the connection. This method is only applicable to Samsung smart remotes.
The pairing method will differ slightly depending on which remote you are using. Generally, it will involve pressing two buttons simultaneously for three or more seconds. Make sure your remote is within 12 inches of the TV, then hold the relevant buttons down for three seconds, then release. Find your remote below to see which buttons you need to use.
Your TV and TV remote communicate with each other using infrared signals. If there are any objects between the sensors on the remote and the TV, infrared signals may be blocked. On most Samsung TVs the infrared sensor is on the the lower right hand side of the screen or the lower middle. Make sure that there are no objects infront of these areas of your TV.
Electronic equipment can also disrupt the signal from your remote. If you have any electronics such as lights, radios or mobile devices around your TV, try moving them away.
You can check that your TV remote is producing an infrared signal using any digital camera, including the one on your smartphone. Turn on the camera and point the remote at the lens. Press the power, volume or channel buttons on your remote while looking at the phone screen. You should be able to see a light or flash coming from the remote.
If you have tried all of the troubleshooting option above and are still having issues with your remote, please contactSamsung Support.
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