How to get a Job at Kroger & Tips about Recruitment & Interview.
How to get a Job at Kroger: Getting hired at Kroger is fairly easy. Passing a background check and a drug test are the main hurdles. Some stores have stopped doing drug tests, while others have not. If a store does a drug test, it is most often a mouth swab, so a trip to the medical clinic won’t be required.
Kroger Co. is one of the largest retailers in the United States, based on sales, holding the 24th spot on the Fortune 100, 2014 list. The company offers its customers one-stop shopping experience by providing a variety of produce and merchandise. The retailer also has onsite pharmacies to assist individuals with their medicinal needs.
Kroger has 2,476 supermarkets and multi-department stores in 34 states and the District of Columbia. Currently, Kroger hires individuals for a variety of roles including Cashiers, Grocery Clerks, and Pharmacy Technicians, to name a few.
The Application Process
Filling out a Kroger job application can only be done online. If you go to a Kroger store to fill out an application, they will direct you to one of their hiring kiosks. This is a good option if you need to ask questions, but it can also be distracting to fill out an application with other people around you. I recommend filling out your application at home or at the library.
Browse available positions at Kroger. (Note: You can search by store location.)
If you are undecided on which position to apply for, choose retail hourly associate.
Filling out the application requires all the normal information required to get a job, such as:
After the application is done you will be directed to an employment exam. The exam is a series of questions or statements with multiple choice answers. You will be given a choice of four answers for each question, which are:
We recommend you choose “strongly agree” or “strongly disagree” for each question. Choosing the answers “agree” or “disagree” shows the hiring managers that you are indecisive, in my opinion.
When you answer the questions with “strongly agree” or “strongly disagree,” this shows them that you are a person with conviction. Be decisive with your answers. This is what you want to show and what they want to see. After you have finished this exam, you are done for the day.
Follow Up With a Phone Call
Following up with a phone call to the hiring manager will increase your chances of getting the job. You can wait one business day, or call directly after submitting your application. Simply inform the manager of your name, and tell them that you have submitted an application. Then, ask if your application has been received. Let the manager know you are available to come in anytime for an interview. You may receive an interview right then and there.
Once you are called in for an interview, you are very close to landing the job. Many who have been hired by Kroger say the interview is just a formality.
Still, don’t let your guard down. Be punctual and friendly. Make sure to smile. You may or may not be asked about past customer service experience. If you have some experience with customer service, the manager might ask you to give an example of how you handled a situation with a customer.
If all goes well, you will be told fill out a background check, and, depending on the store, take a drug test. Once the results are in from these tests, you will be called in for orientation and training.
Kroger background check
A Kroger store background check is comparable to other background checks in the grocery and retail industries. To get a job with Kroger, you will need to pass a criminal history check and perhaps a drug test. Kroger typically runs these checks after making an employment offer, with the offer contingent on the successful completion of the background check.
Not all Kroger stores background checks include a drug test: some stores have stopped performing drug testing altogether. Applicants should still be prepared to take one. Kroger’s drug tests typically take the form of a simple mouth swab.
In most cases, the Kroger background check process takes a week or two. Candidates who pass these checks move on to the orientation and training process. Those who don’t should be notified in writing, with full FCRA compliance.
Kroger is willing to hire felons, but the hiring process will be more difficult for individuals with serious criminal convictions. Typically, Kroger will consider each candidate and conviction on a case-by-case basis. Factors such as the type of felony conviction and the length of time since the conviction or the completion of the sentence may influence whether an ex-offender gets hired.
Orientation and Training
Once you have passed the background check and drug test (it may take a week or more to get the results from these tests), you will be called in for orientation and training. Training can last anywhere from two days to a week depending on the position you were hired for. You will be joined by two or three other new hires.
The first day will consist of watching videos about Kroger, which explain Kroger’s history and all the companies Kroger has acquired. You will also learn about safety rules and policies, receive the employee handbook, and fill out paperwork.
On the second day, you will do some web-based learning (WBL) on a computer. These WBLs will have tests at the end of each lesson. If you don’t get a passing grade on a test, you will be instructed to retake it until you receive a passing grade. Most people pass these tests on the first or second try, and some stores will even let you take notes.
If you were hired for a position like a bagger, your orientation probably won’t last more than two days. If you were hired for a more complex job, like a cashier or a deli associate, then your training could take up to a week and will include more WBL lessons. After training is complete, you will follow your work schedule for the rest of your time at the company.