This is the responsibility of the Tennessee Department of Human Services (DHS) to administer Tennessee Food Stamp benefits to eligible low-income households. These benefits enable households to buy the food they need for healthy living. When you are eligible for Tennessee food aid, the payments must be automatically deposited on an EBT (Electronic Payments Transfer) card. The Tennessee EBT card is identical to a regular ATM or debit card, also known as the Tennessee Benefit Safety Card.
Each month, food stamp benefits will be deposited on your Tennessee Financial Protection Card the same day. Benefit Protection Card benefits can be applied through your EBT Card account by 5AM the morning after they are released. Benefits can be used to make approved purchases of food at qualifying retail locations. Most statewide Tennessee grocery stores accept the Reward Protection Card as payment.
The Tennessee food stamp program makes use of the Electronic Benefits Transfer (EBT) system to distribute their funds to beneficiaries. Recipients get an EBT card which acts as a debit card. Every month, the state transfers their allocated amount of money to the card, and recipients can use the card to buy their food items at participating grocers. Checking the card ‘s balance requires simply calling the EBT hotline.
what’s the Benefit Security EBT Card? The Benefit Security EBT Card is Tennessee’s EBT card.
EBT = electronic benefits transfer.
EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.
You’ll get the Benefit Security EBT Card once you’re approved for benefits.
Tennessee’s EBT customer service number is 1-888-997-9444.
Tennessee EBT Payment Schedule
The Tennessee EBT Card holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:
If the last two digits of your Social Security Number are
Benefits are deposited on the
1st of the month
2nd of the month
3rd of the month
4th of the month
5th of the month
6th of the month
7th of the month
8th of the month
9th of the month
10th of the month
11th of the month
12th of the month
13th of the month
14th of the month
15th of the month
16th of the month
17th of the month
18th of the month
19th of the month
20th of the month
How to Check your Tennessee EBT Card Balance
There are three options for checking your Tennessee Benefit Security Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the best ways to test the balance of your Tennessee EBT Card is to locate the most recent sales receipt or ATM receipt (only for TANF receivers). You’ll see the latest balance at the bottom of the ledger on your account. Be sure to save all of your recent Tennessee EBT Card receipts to test your balance using this tool.
Option 2 – Check Your Benefit Security Card Balance Via Phone
Another choice is to check your card balance by calling the Tennessee EBT Card Customer Service number (toll-free) at 1-888-997-9444. Representatives are available 24 hours a day , 7 days a week to help you get your Insurance Protection Card balance back. Make sure your EBT Card code, 4-digit PIN, and Social Security Number (SSN) are ready before you call. To obtain information about your Reward Protection Card balance, you must include this information.
Option 3 – Check Your Benefit Security Card Balance Online
The last choice online to check your balance on your Tennessee Gain Protection Card is. The Tennessee Connect EBT website helps you to find out your EBT Card balance online. Type in your User ID and Password to access your Reward Protection Card balance while you are on the web. When total, click on the “Login” tab. Click on the Build a Tennessee Connect EBT User Account connection located on the homepage if you do not have a Tennessee Connect EBT username. You will see instructions on how to build your Tennessee EBT Card account for online access.
List of Stores That Take EBT Online for Delivery
As you may know, the U.S. Department of Agriculture ( USDA) has introduced a pilot program (Online Buying Pilot) to encourage selected grocery stores to begin accepting electronic EBT cards for grocery shopping, including delivery to your doorway. The grocery stores listed below have been approved for the pilot which will give EBT cardholders the opportunity to buy food for delivery online.
Hart’s Local Grocers
Wal-Mart Stores, Inc.
Wright’s Markets, Inc
Tennessee EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Tennessee EBT Card.
How much will I get on my EBT card each month?
The amount of benefits you receive on your Benefit Security Card each month is determined by your income and household size. You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.
I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?
Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits. You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.
Can I have someone else help me shop using my EBT account?
Ask your local Tennessee Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN. In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.
Can I use my EBT card in other counties and other states?
Your EBT card can operate at any store or ATM in the United States that accepts EBT Cards, as well as the District of Columbia, the United States. And Guam and the Virgin Islands. There are no rules against using your EBT card outside your home state. Nevertheless, you are expected to inform your local county public assistance office of any change of address.
If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?
Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.
What do I do if I suspect someone has stolen benefits from my EBT Benefit Security Card account?
If your EBT card has been stolen or compromised, call the Tennessee Reward Protection Card Customer Service Call number immediately. The toll-free assistance number on the Tennessee EBT card is 1-888-997-9444. A customer service agent will have your Insurance Protection Card canceled and a new one sent to you. Replacement cards are to be issued within three to five business days. To warn them, you can also contact the local DHS caseworker, and file a police report.
How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?
Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits,click here.
What items am I allowed to purchase with my EBT card?
For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).
Can I go to a bank teller and withdraw money from my EBT account?
No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store. Additionally, bank tellers do not have information or access to EBT accounts.
Are there any fees for using my Tennessee EBT Card?
There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.
How do I buy food and items with my Benefit Security Card?
Here’s how to use your Benefit Security Card to purchase food items:
Swipe your card at the store’s payment machine.
Then select “EBT” from the card options.
Next, enter your 4-digit PIN.
Complete the transaction and take your receipt – it will show your current Benefit Security Card balance at the bottom.
We hope this article has been informative on how to test your Tennessee EBT Card Balance. If so, by using the “Share this” button below, we invite you to share this article with anyone who might also find it helpful. If you have any concerns about the Benefit Protection Card including the eligibility and application process of the Tennessee SNAP, please leave those in the comments below. We ‘re just happy to assist!