New York EBT Card Balance: Steps on How to Check & Protect your Card

 – New York EBT Card Balance – 

New York EBT Card Balance: The New York Department of Social Services (DSS) is responsible for administering the Supplemental Nutrition Assistance Program (SNAP), also known as the Food Stamp Program.

New York EBT Card Balance

SNAP helps low-income families to purchase nutritious food through the delivery of monthly food assistance benefits. Benefits are provided through a plastic Electronic Benefits Transfer (EBT) card to SNAP applicants in New York.

Definition of Terms/Acronyms

  • EBT = electronic benefits transfer.
  • EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.

How You Get a New York EBT Card

You’ll get the New York EBT Card once you’re approved for benefits. Once you qualify for Supplemental Nutrition Assistance Program (SNAP) or cash benefits (Temporary Assistance) you receive an EBT card, also known as a Common Benefit Identification Card (CBIC).

The EBT card looks like a debit card. The EBT card allows you to buy groceries and other items with your cash benefits at participating stores and other locations.

New York EBT Payment Schedule

The New York EBT Card (also known as the Benefits Identification Card) holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:

All Counties Except NYC  
If your Case Number ends in Benefits are deposited on the
0 or 1 1st of the month
2 2nd of the month
3 3rd of the month
4 4th of the month
5 5th of the month
6 6th of the month
7 7th of the month
8 8th of the month
9 9th of the month

New York City Residents

Benefits for NYC For NYC food stamps recipients are deposited over 13 different days (except Saturdays, Sundays or Holidays) during the first two weeks of each month.

The actual dates change from one month. The city publishes a six-month schedule showing the exact availability dates.

Once your benefits are deposited into your account, you can begin using them with your New York EBT card to purchase eligible food items.

List of Eligible Food Stamp Items

If you are currently receiving Food Stamps in New York, then you must know that there are certain foods that you are allowed to buy with your New York EBT card.

See the list of eligible food stamp items you can buy with the EBT card at an approved EBT store location.

  • Fruits
  • Loaves of bread
  • Vegetables
  • Dairy products
  • Meats, fish, poultry
  • bakery items
  • Cookies
  • Cereals
  • Seeds and plants that produce food
  • Soft drinks
  • Energy drinks (It must have a nutrition label)
  • Candy
  • Snack crackers
  • Ice cream
  • Live seafood, such as lobster, fish, and shellfish.

Items You Cannot Buy with Your New York EBT Card.

  • Alcoholic beverages
  • Tobacco products
  • Soaps
  • Hot food
  • Pet foods
  • Medicines and vitamins
  • Cosmetics
  • Paper products
  • Household supplies

Stores That Accept EBT Card Online for Delivery

Stores That Accept EBT Card Online for Delivery

The United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot). This program allows selected grocery stores to start accepting EBT cards online from EBT cardholders for grocery shopping, and as well deliver your foods to your doorstep. EBT cardholders can now be able to purchase food online for delivery from the below-approved grocery stores.

  • Amazon
  • FreshDirect
  • ShopRite
  • Hart’s Local Grocers
  • Dash’s Market
  • Wright’s Markets, Inc
  • Safeway
  • Hy-Vee, Inc.
  • Wal-Mart Stores, Inc.

How to Check New York EBT Card Balance

Here’s how to check the balance on your New York Benefits Identification Card.

Option 1 – Check your Last Receipt

The first option for checking your New York Benefits Identification Card balance is to check your last receipt. This is the easiest and quickest way to locate the current balance on your New York EBT Card.

Your balance will be listed at the bottom of your most recent grocery store or an ATM receipt. You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

Option 2 – Login to your Edge EBT Account

The second option for checking your New York EBT Card balance is online through the Connect EBT website.

To log in, visit the Connect EBT website here, then enter your User ID and Password. Once logged in, you’ll be able to view your current balance and transaction history. If you do not have a Connect EBT account, you can create a User Account here.

Option 3 – Check by Phone

The last option for checking your New York EBT Card balance is by phone. Call the EBT Customer Service number (1-888-328-6399) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your sixteen (16) digit EBT card number and you will hear your current food assistance or cash account balance(s).

Read Also: Does Walgreens Accept EBT Card?

Important Reminders

  • Never tell anyone your secret PIN number.
  • Never write your PIN number on your benefits card.
  • Never let anyone see you enter your PIN number.
  • If someone else uses your card and PIN, your benefits will not be replaced!
  • Keep your EBT card in a safe place.
  • Do not write on or scratch the black stripe on the back of your card.
  • Do not put your card near magnets, TVs, stereos, VCRs, or even the magnetic clasp on a purse.
  • If your card is damaged or bent, it will need to be replaced by your worker.
  • If your card is lost or stolen, call: 1-888-328-6399

Using your EBT card

Using your EBT card

Before you shop, call the customer service number at 1-888-328-6399 to check your balance. You need to know what your balance is before you go to pay for your groceries. Calling this number from a payphone can’t check your balance.

You won’t be getting cashback from your purchase. If you are using both a food stamp benefits account and a cash benefit account, your card will be swiped twice through the system and you will need to type your password twice.

Call the Customer Service Hotline number at 1-888-328-6399 if you want to update your Password, report your card lost or stolen, or have questions or problems using your reward card or Code- The number on the Hotline is available 24 hours a day, 7 days a week.

You can also verify your account balance and update your pin number on the EBT page by clicking here: www.ebtaccount.jpmorgan.com See the website of the New York State Office of Temporary and Disability Assistance for more details on using your EBT card: http:/www.otda.state.ny.us/main/ebt/default.htm

Important Telephone Numbers:

Service Number (area code 716)
General Information 858-8000
Food Stamp Applications 858-7239
To Contact Food Stamp Workers 858-7239
Fraud Hotline 858-1886
EBT Customer Service 1-888-328-6399
Social Security Administration 1-800-772-1213

How Do I Use and Access My Cash and SNAP Benefits?

New York recipients may access their cash and SNAP benefits at participating EBT locations anywhere within New York State. Cash benefits may also be accessed at participating ATMs and authorized retail store locations.

Your EBT card and Personal Identification Number (PIN) are used at authorized retail stores with your cash or SNAP benefits. Many retail stores also provide cashback with your purchase. Check with the store for their cashback policy.

  • Swipe the card.
  • Enter your PIN in the machine at the checkout line.
  • Only you should enter your PIN.
  • Always check and keep your receipts for your EBT purchases.


We hope you found this article helpful! If you have any additional questions about the New York EBT card or need help finding your EBT balance, please let us know in the comments section below.

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