– Indiana EBT Card Balance –
The Indiana Family and Social Services Administration (FSSA), also called the Food Assistance Program, is responsible for implementing Indiana Food Stamp benefits.
The Food Assistance Program provides vital nutritional and food support for qualifying low-income and needy households. Food stamps are available to low-income families who follow the eligibility requirements for federal revenue.
When you are eligible for food assistance from Indiana, the payments must be automatically deposited on an EBT (Electronic Payments Transfer) card. The Indiana EBT card is identical to a regular ATM or debit card, also known as the Hoosier Works Card.
Every month, food stamp benefits will be deposited on your EBT Card the same day. Indiana EBT rewards will be obtained in the morning by 5 AM after they have been added to the EBT Card.
Benefits can be used to make approved purchases of food at qualifying retail locations. The Indiana Hoosier Works Card is accepted as payment by most Indiana grocery stores.
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Indiana Supplemental Nutrition Assistance Program
The Supplemental Nutrition Assistance Program ( SNAP) is a federally funded 100 percent program that is implemented by each state.
The U.S. Department of Agriculture, Food and Nutrition Programs create Federal legislation regulating the program’s implementation.
In Indiana, it is the responsibility of the Family and Social Services Administration to ensure the initial implementation and consistent application of the Federal regulations in each county.
Indiana’s SNAP is intended to increase the nutritional level of low-income families by applying food buying dollars with food stamp coupons to their available food.
Pursuant to Federal Legislation and U.S. Agriculture Department (USDA) regulation, the Food Stamp System is forbidden from discrimination on the basis of race, color, national origin, gender, age, ethnicity, political beliefs or disability.
What’s the Hoosier Works Card?
- The Hoosier Works Card is Indiana’s EBT card.
- EBT = electronic benefits transfer.
- EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.
- EBT cards are mailed to clients upon initial approval of benefits, and the card is good for life. If an individual goes off of benefits, comes back on, and no longer has the EBT card, they are responsible for requesting another via EBT customer service: 1-877-768-5098.
Applicants must satisfy both non-financial and financial requirements to qualify. Non-financial criteria include State residence, citizenship / alien status, job identification, and IMPACT Program cooperation.
Financial requirements include restrictions on income and properties. The asset/resource limit is $2.250 per household, except for households that have a disabled member or age 60 or older; the cap is $3.500 instead.
Assets include bank accounts, currency, land, personal property, vehicles, and so on. The home and accompanying a lot of the family, household goods and personal belongings, and life insurance plans are not counted as SNAP properties.
To order to qualify for welfare, all households (except those with elderly or disabled members) must pass a gross income check (130 percent of poverty).
The gross income is per household size and is based on the gross monthly income of all members of the family. In order to qualify, you must have an annual household income (before taxes) that is less than or equal to the following amounts:
Annual Household Income Limits (Before Taxes)
|Household Size*||Maximum Income Level (Per Year)|
*For households with more than eight people, add $5,746 per additional person. Always check with the appropriate managing agency to ensure the most accurate guidelines.
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Indiana EBT Payment Schedule
The Indiana EBT Card (also known as the Hoosier Works Card) holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:
|If the First Letter of your Last Name is||Benefits are deposited on the|
|A or B||5th of the month|
|C or D||7th of the month|
|E, F, or G||9th of the month|
|H or I||11th of the month|
|J, K, or L||13th of the month|
|M or N||15th of the month|
|O, P, Q, or R||17th of the month|
|S||19th of the month|
|T, U, or V||21st of the month|
|W, X, Y, or Z||23rd of the month|
Once your benefits are deposited into your account, you can begin using them with your Indiana EBT card to purchase eligible food items. For a full list of approved food items,
List of Stores That Take EBT Online for Delivery
As you may know, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
- Dash’s Market
- Hart’s Local Grocers
- Hy-Vee, Inc.
- Wal-Mart Stores, Inc.
- Wright’s Markets, Inc
Where Can’t I Use My Indiana EBT Card?
You cannot use your Indiana EBT Card at the following locations:
- Poker Rooms
- Card Rooms
- Smoke & Cannabis Shops
- Adult Entertainment Businesses
- Tattoo & Piercing Shops
- Spa/Massage Salons
- Bingo Halls
- Bail Bonds
- Gun/Ammo Stores
- Cruise Ships
- Psychic Readers
Foods and Products Not Eligible for Purchase with the Indiana EBT Card
- Hot foods from deli/foods to be eaten in store
- Vitamins or medication
- Pet food
- Paper or cleaning products
- Alcohol/tobacco products.
For a full list of approved food items, see the Food Stamps Eligible Food List here.
How to Check your Indiana EBT Card Balance
There are three options for checking your Indiana EBT Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the easiest ways to check the balance of your Indiana EBT card is to find the most recent purchase receipt or ATM receipt (only for TANF receivers).
You’ll find the current balance at the bottom of the receipt on your account. Please be sure to save all of your recent Indiana EBT Card receipts to use this form to check your balance.
Option 2 – Check Your Hoosier Works Card Balance Via Phone
Another choice is to check your card balance by calling phone number 1-877-768-5098 of the Indiana EBT Card Customer Support support. Representatives are available 24 hours a day, 7 days a week to help you get your EBT Card balance back in.
Make sure your EBT Card number, 4-digit PIN, and Social Security Number (SSN) is ready before you call. To access the details regarding your EBT card balance, you must include this information.
Option 3 – Check Your Hoosier Works Card Balance Online
The last way to check your balance on your Indiana EBT Card is online. The Indiana ConnectEBT website helps you to find out your EBT Card balance online.
Enter your User ID and Password once you’re in. To check your EBT balance you need to sign in to your account.
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Indiana EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Indiana EBT Card.
What Happens if I Do Not Use My Benefits?
If you don’t use all of your monthly EBT benefits, your balance will be carried over to the next month at the end of the month. Do not go for long periods of time, however, without the advantages of using food stamps.
Food stamps or cash payments on non-accessed EBT cards for 365 days (one year) will be removed from your account and can not be restored.
What Do I Do if I Suspect Someone Has Stolen Benefits from My EBT Card Account?
If your card is misplaced, stolen, or impaired, contact the Indiana EBT Card Customer Service Contact 1-877-768-5098 immediately. After claiming that your card was lost, stolen, or destroyed, a new card will be mailed to you.
Replacement cards are to be received within three to five business days. You can also contact your local FSSA caseworker or your county social services agency.
How Do I Report a Store or Person that I Think Is Misusing Food or Cash Benefits (committing Fraud)?
Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.
How Much Will I Get on My EBT Card Each Month?
The amount of benefits you receive on your EBT Card each month is determined by your income and household size.
You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.
Can I Use My Indiana Ebt Card in Other Counties and Other States?
Your Indiana EBT card can operate at any store or ATM in the United States that accepts EBT cards, as well as the District of Columbia, USA. And Guam and the Virgin Islands.
Furthermore, there are no rules against using your EBT card outside of your home state. However, you are expected to inform your local county public assistance office of any change of address.
Can I Go to A Bank Teller and Withdraw Money from My EBT Account?
No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store. Additionally, bank tellers do not have information or access to EBT accounts.
Are There Any Fees for Using My Indiana EBT Card?
There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.
I Have Seen People Purchase Non-Food Items with An EBT Card. I Thought Snap Was only For Food?
Yeah, the SNAP advantages are for food only. Some people have an EBT card for their TANF (cash help) benefits, however.
You can use the TANF advantages to buy food and non-food products. Ask the local government Benefit Assistance office for clarification on eligibility for TANF.
Can I Have Someone Else Help Me Shop Using My EBT Account?
Ask your local caseworker Indiana Food Stamps about setting up an Approved Representative (AR). The AR will have a separate card that includes its own account number and PIN.
Additionally, the EBT device will monitor at any time which card is being used. The AR will be granted access to all of your gain account.
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