– Connecticut EBT Card Balance –
It is the responsibility of the Connecticut Department of Social Services (DSS) to manage Connecticut Food Stamp benefits.
The Food Stamps Program helps households put healthy, nutritious food on the table by providing them with that.
Food stamps are available to low-income households that meet the eligibility rules for federal revenue.
If Connecticut food stamps are accepted, the payments will be deposited electronically on an EBT (Electronic Benefits Transfer) card.
The Connecticut EBT card is identical to a regular ATM or debit card, also known as the Connecticut Connect Card. Every month, food stamp benefits will be deposited on your EBT Card the same day.
Connecticut Connect Card benefits can be available on your EBT Card account by 5 AM the morning after they are released.
Benefits may be used to make authorized purchases of food at eligible retail locations. Most grocery stores in Connecticut accept the Connecticut Connect Card as their payment.
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Connecticut Supplemental Nutrition Assistance Program
The SNAP of the United States Department of Agriculture offers food benefits, access to a balanced diet, and food preparedness and nutrition awareness for low-income households.
Recipients spend their benefits on purchasing eligible food in approved retail grocery stores (provided on an electronic card that is used as an ATM card).
The Food and Nutrition Service (FNS) partners with state governments, nutrition educators, and community and faith-based groups to ensure that those eligible for nutrition assistance can make educated choices about applying for the program and receiving benefits.
What’s the Connect Card?
- The Connect Card is Connecticut’s EBT card.
- EBT = electronic benefits transfer.
- EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.
- You’ll get the Connect Card once you’re approved for benefits.
For this benefit program, you must be a resident of the state of Connecticut.
In order to qualify, you must have an annual household income (before taxes) that is less than or equal to the following amounts:
|Annual Household Income Limits (before taxes)|
|Household Size*||Maximum Income Level (Per Year)|
* Extra $5,746 for households with more than eight individuals. To ensure the most accurate guidelines always check with the appropriate managing agency.
Households receiving public assistance (Temporary Assistance to Needy Families or Supplemental Security Income) are eligible for SNAP irrespective of income.
Because many programs offer services to families that can qualify them under other local criteria, we strongly recommend that you contact the program for more information and guidance in your community.
Connecticut EBT Payment Schedule
In Connecticut, Food Stamp Benefits are deposited into EBT Card accounts from the 1st to the 3rd day of the month. When your payment is deposited depends on the first letter your last name. Here is the schedule:
|If the First Letter of your Last Name is||Benefits are deposited on the|
|A-F||1st of the month|
|G-N||2nd of the month|
|O-Z||3rd of the month|
Once your benefits are deposited into your account, you can begin using them with your Connecticut EBT card to purchase eligible food items. For a full list of approved food items,
Stores That Take EBT Online for Delivery
As you may know, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
- Dash’s Market
- Hart’s Local Grocers
- Hy-Vee, Inc.
- Wal-Mart Stores, Inc.
- Wright’s Markets, Inc
Where can’t I use my Connecticut EBT Card?
You cannot use your Connecticut EBT Card at the following locations:
- Poker Rooms
- Card Rooms
- Smoke & Cannabis Shops
- Adult Entertainment Businesses
- Tattoo & Piercing Shops
- Spa/Massage Salons
- Bingo Halls
- Bail Bonds
- Gun/Ammo Stores
- Cruise Ships
- Psychic Readers
Foods and Products Not Eligible for Purchase with the Connecticut EBT Card
- Hot foods from deli/foods to be eaten in store
- Vitamins or medication
- Pet food
- Paper or cleaning products
- Alcohol/tobacco products.
For a full list of approved food items, see the Food Stamps Eligible Food List here.
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How to Check your Connecticut EBT Card Balance
There are three options for checking your Connecticut Connect Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the simplest ways to test the balance of your Connecticut Connect Card is to locate the most recent sales receipt or ATM receipt (only for TANF receivers).
You’ll find the current balance at the bottom of the receipt on your card. Be sure to save all of your recent EBT Card receipts to check your balance using this method.
Option 2 – Check Your Connect Card Balance Via Phone
Another choice is to test your card balance by calling the Customer Service Connecticut EBT Card phone number at 1-888-328-2666. Representatives are available 24 hours a day , 7 days a week to help you get your Connect Card balance back in.
Make sure your EBT Card number, 4-digit PIN, and Social Security Number (SSN) are ready before you call.
Input your sixteen (16) digit EBT card number after you call and you will hear your current food assistance or cash account balance(s). To receive the information about your EBT card balance, you must provide this information.
Option 3 – Check Your Connecticut EBT Card Balance Online
The last choice for testing your EBT Card balance in Connecticut is online. Use the Connecticut Connect EBT website to find out your EBT Card balance online.
Enter your User ID and Password once you’re in. To check your EBT balance you need to sign in to your account.
Connecticut EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Connecticut Connect Card.
Can I Use My Connecticut EBT Card in Other Counties and Other States?
Your Connecticut EBT card can operate at any store or ATM in the United States that accepts EBT cards, as well as the District of Columbia, USA. And Guam and the Virgin Islands.
Furthermore, there are no rules against using your EBT card outside of your home state. However, you are required to notify your local county public assistance office of any change of address.
What Do I Do if I Suspect Someone Has Stolen Benefits from My EBT Card Account?
If your card is lost, stolen or damaged, call the Connecticut EBT Card Customer Service Call 1-888-328-2666 immediately.
Upon reporting that your card was lost, stolen or damaged, a replacement card will be mailed to you. Replacement cards are to be issued within three to five business days.
You can also contact your county Social Services Office or your local DSS caseworker.
How Do I Buy Food and Items with My EBT Card?
Here’s how to use your EBT card to purchase food items:
- Before you shop, check your last receipt for your Connect Card balance, or call 1-888-328-2666 for your balance.
- At check-out, swipe your EBT card.
- Enter your secret PIN on the number pad, then press Enter.
- Remember, you can only buy eligible food items with your SNAP benefits.
- Always check your receipt to make sure that the amount on the EBT receipt is the same as the grocery receipt.
How Do I Get Cash at The Store (cash Benefits Only)?
If you are receiving cash benefits and would like to know how to use your Connect Card to get cash-back at the store (pharmacies, grocery stores etc.), see below for instructions.
- Check your card balance by looking at your receipt, or call 1-888-328-2666.
- Swipe your card at checkout.
- Enter your secret PIN on the number pad, then press Enter.
- Tell the clerk how much money you would like to get back (cashback).
- Check to make sure the amount on the receipt is the same as the amount of cash you received.
I’ve Seen People Purchase Non-Food Items with An EBT Card. I Thought Snap Was only For Food?
Yes, the SNAP benefits are for food only. Some people have an EBT card for their TANF (cash help) benefits, however.
You can use the TANF advantages to buy food and non-food items. Contact your local government Benefit Assistance office for clarification on eligibility for TANF.
Can I Have Someone Else Help Me Shop Using My EBT Account?
Ask your local Food Stamps caseworker about establishing an Authorized Representative (AR). The AR would have a different card that holds its own account number and PIN.
Additionally, the EBT device will monitor at any time which card is being used. The AR will be given access to all of your benefit account.
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