Ohio EBT Card Balance: How to Check Ohio Direction Card Balance.
Ohio EBT Card Balance or Ohio Direction Card: The Ohio Department of Job and Family Services (ODJFS) is responsible for implementing the SNAP, also known as the Food Stamp Program.
SNAP helps low-income households to purchase healthy food through the delivery of monthly food aid benefits. Benefits are provided via a plastic Electronic Benefits Transfer (EBT) card to Ohio SNAP users.
About Ohio Department of Job and Family Services (ODJFS)
The Job & Family Services Department of Ohio (JFS)) oversees the Ohio Food Stamps program. This involves evaluating and authorizing new applications, renewals and preventing assistance system misconduct.
If you are eligible to receive Ohio food assistance, your benefits will be automatically deposited on an EBT (Electronic Benefits Transfer) card. The Ohio EBT Card is identical to a business debit or ATM card, also known as the Ohio Route Card. You can make accepted purchases with your EBT Card at authorized retail locations. Moreover, most grocery stores in Ohio embrace the Ohio Card of Course.
Definition of Terms/Acronyms
What’s the Ohio Direction Card? The Ohio Direction Card is Ohio’s EBT card.
EBT = electronic benefits transfer.
EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.
You’ll get the Ohio Direction Card once you’re approved for benefits. Ohio’s EBT customer service number is 1-866-386-3071.
How Does the Card Work?
The card is identical in design and acts as a credit or debit card. It can be used in almost any checkout lines in grocery stores. Visit the most commonly visited grocery store, and ask how your card would work.
As consumers make qualifying grocery transactions, they simply swipe the card at the register via a reader; the balance will be deducted from the overall monthly profit. Note that “worthy transactions” includes food or food items but excludes alcohol , cigarettes and food ready for immediate consumption, such as food in restaurants.
Ohio EBT Payment Schedule
The Ohio EBT Card (also known as the Ohio Direction Card) holds the food assistance benefits assigned to you each month. Your benefits will be deposited onto your EBT card according to the schedule below:
If your Case Number ends in
Benefits are deposited on the
2nd of the month
4th of the month
6th of the month
8th of the month
10th of the month
12th of the month
14th of the month
16th of the month
18th of the month
20th of the month
All cardholders can call the Ohio Direction Card customer service number 6 days prior to the first of each month to find out when their benefits will become available. Once your benefits are deposited into your account, you can begin using them with your Ohio EBT card to purchase eligible food items.
List of Stores That Take EBT Online for Delivery
As you may know, the U.S. Department of Agriculture ( USDA) has introduced a pilot program (Online Buying Pilot) to encourage selected grocery stores to begin accepting electronic EBT cards for grocery shopping, including delivery to your doorway.
The grocery stores listed below are currently approved for the pilot who will give EBT cardholders the opportunity to buy food online for delivery.
Hart’s Local Grocers
Wal-Mart Stores, Inc.
Wright’s Markets, Inc
How to Check Ohio EBT Card Balance
Here’s how to check the balance on your Ohio Direction Card.
Option 1 – Check your Last Receipt
The first way to check your balance on your Ohio Path Card is to check your last receipt. It is the simplest and cheapest way to put your current balance on your OhioEBT Card.
Your balance will be displayed at the bottom of your most recent grocery store or receipt from an ATM. You can get used to having your most recent EBT receipt, so before you shop, you still have a fast way to test your balance.
Option 2 – Login to your Connect EBT Account
The second choice to test the balance on the Ohio Direction Card is available online through the Connect EBT website.
To sign in, go to the Connect EBT page, then enter your User ID and Password here. You will be able to access your current balance and transaction history once you’ve signed in. If you don’t have an EBT card Link, you can build a user account here.
Option 3 – Check by Phone
The last way to check the balance on your Ohio EBT Card is by phone. Call the card back with the EBT Customer Service number (1-866-386-3071). Hotline Customer Support is available 24 hours a day , 7 days a week.
Input your sixteen (16) digit EBT card number after you call and you will hear your new food assistance or cash account balance(s).
Ohio EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Ohio Direction Card.
How do I get food assistance with the Ohio Direction Card?
Each month you are eligible for food benefits, your benefits will be added to your Ohio Direction Card account. This happens automatically, much like a bank account. The benefits in your food account will be deposited automatically to your account and are available on your scheduled date each month.
What happens if I don’t use all my benefits each month?
If you do not use all or any of your food benefits by the end of the month they will stay in your account and you can use them the next month. As you use your benefits, the balance will go down. You can call the toll free number (1-866-386-3071) on the back of your Ohio Direction Card anytime to find out your balance.
When do I receive my Ohio EBT Card benefits?
Your food benefits are available on your Ohio Direction Card on your scheduled date each month. You will need to check with your county office to find out which day you receive your benefits. If the day you receive your benefits for any month falls on a weekend or holiday, your benefits are still available on that day.
Can I use my Ohio EBT benefits to shop online?
Yes, you can use your Ohio EBT Card to shop online with your food stamp benefits. You can purchase eligible grocery items online for pick-up and pay with your EBT Card in-person.
If I forgot my EBT Card can I still use my benefits at the grocery store?
You can’t use your food assistance benefits to buy food without your Ohio Direction Card and PIN.
What if I lose my Ohio Direction card?
If your Ohio Direction Card is lost, stolen, or damaged, call customer service at 1-866-386-3071 immediately to report it. As a result, your old card will be locked and a new card will be mailed to you. Once you call, you will not be able to use your EBT account.
How long will it take to receive a replacement Ohio Direction card?
It may take 7-10 days for you to get a new Ohio Direction Card in the mail. Once you receive your card, you can use it immediately.
What items am I allowed to purchase with my EBT card?
For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).
Can I use my EBT card in other counties and other states?
Your EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam. There are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.
Can I have someone else help me shop using my EBT account?
Ask your county food stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN. The EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.
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