Duke Energy’s Phone Numbers and Mail Address. Full List

Duke Energy’s Phone Numbers and Mail Address. Full List.

Duke Energy’s Phone Numbers: Duke Energy is one of the largest energy companies operating in the United States of America. If you need to reach them via calls or Mail, we have a full list of Buke energy’s phone numbers. 

Duke Energy's Phone Numbers

An Overview

Based in Charlotte, North Carolina, Duke Energy owns 58,200 megawatts of base-load and peak generation in the United States. It distributes this to its 7.2 million customers. The company has approximately 29,000 employees. Duke Energy’s service territory covers 104,000 square miles (270,000 km2) with 250,200 miles (402,700 km) of distribution lines.

Almost all of Duke Energy’s Midwest generation comes from coal, natural gas, or oil. However, half of its Carolinas generation comes from its nuclear power plants. During 2006, Duke Energy generated 148,798,332 megawatt-hours of electrical energy.

Duke Energy Renewable Services (DERS), a subsidiary of Duke Energy, specializes in the development, ownership, and operation of various generation facilities throughout the United States.

This segment of the company operates 1,700 megawatts of generation. 240 megawatts of wind generation were under construction and 1,500 additional megawatts of wind generation were in planning stages. On September 9, 2008, DERS updated its projections for future wind power capacity.

Subsidiaries

1. Duke Energy Carolinas

2. Duke Energy Ohio (formerly Cincinnati Gas & Electric Company, via Cinergy)

3. Duke Energy Kentucky (formerly Union Light, Heat & Power, via Cinergy)

4. Duke Energy Indiana (formerly Public Service Indiana, via Cinergy)

5. Duke Energy Florida(formerly Florida Power Company, via Progress Energy)

6. Duke Energy Progress (formerly Carolina Power and Light, via Progress Energy)

7. Duke Energy Renewables

8. Duke Energy Retail

9. Duke Energy International

History of Duke Energy

As one of the largest energy companies in the United States, Duke Energy is at the forefront of new beginnings. Duke Energy’s history began more than a century ago when James B. Duke led a group that built a system of lakes and dams along the Catawba River to generate electricity that would drive the economic growth of the Piedmont Carolinas. Through the years, many other companies have joined this tradition.

Today, Duke Energy is dedicated to providing clean, reliable and affordable energy in seven states in the Southeast and Midwest. We’re an industry leader in sustainable innovation, powering solutions to help our customers and communities thrive and grow – because energy is about more than keeping the lights on.

Duke Energy’s Phone Numbers by States

Duke Energy's Phone Numbers by States

Florida

Contact information

Customer Service – Home (Other)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
855.637.6513
Customer Service – Home (Orlando)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
407.629.1010
Customer Service – Home (Pinellas)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
727.443.2641
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
877.372.8477
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.700.8744
Report Copper Theft 800.700.8744
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud & Scams 800.700.8744
Grid Strenthening 800.729.3401

Indiana

Contact information

Customer Service – Home
Monday – Friday 7 a.m. to 7 p.m. EST
866.236.3749
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
800.774.1202
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.521.2232
Report Copper Theft 800.521.2232
Request a Reference Letter 800.521.2232
Builders, Developers & Contractors 800.774.0246
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud and Scams 800.777.9898

Kentucky

Contact information

Customer Service – Home
Monday – Friday 7 a.m. to 7 p.m. EST
866.216.2136
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
800.774.1202
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.544.6900
Report Copper Theft 800.544.6900
Request a Reference Letter 800.544.6900
Upgrade or Change Service 800.544.6900
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud and Scams 800.777.9898

North Carolina

Contact information

Customer Service – Home
Monday – Friday 7 a.m. to 7 p.m. EST
866.216.2136
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
800.774.1202
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.544.6900
Report Copper Theft 800.544.6900
Request a Reference Letter 800.544.6900
Upgrade or Change Service 800.544.6900
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud and Scams 800.777.9898

Ohio

Contact information

Customer Service – Home
Monday – Friday 7 a.m. to 7 p.m. EST
866.216.2136
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
800.774.1202
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.544.6900
Report a Copper Theft 800.544.6900
Request a Reference Letter 800.544.6900
Upgrade or Change Service 800.544.6900
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud and Scams 800.777.9898

South Carolina

Contact information

Customer Service – Home (Other)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
855.637.6513
Customer Service – Home (Orlando)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
407.629.1010
Customer Service – Home (Pinellas)
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
727.443.2641
Customer Service – Business
Monday – Friday 7 a.m. to 7 p.m. EST
Email us
877.372.8477
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)
Report Energy Theft 800.700.8744
Report Copper Theft 800.700.8744
Media Contacts 800.559.3853
Investor Relations 800.488.3853
Report Fraud & Scams 800.700.8744
Grid Strenthening 800.729.3401

Mailing addresses

Payments:
Duke Energy
P.O. Box 1326
Charlotte, NC 28201-1326

Other Correspondence:
Duke Energy
1000 E Main Street
Mail Drop WP 890
Plainfield, IN 46168

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