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Costco Mattress Return Policy

– Costco Mattress Return Policy –

The Costco mattress return policy is important for you to know. If you’ve ever purchased a mattress from Costco, you probably have questions about their return policy. If so, you should read this article. We’ll talk about the Costco mattress return policy and how it can influence your choice. 

Costco Mattress Return Policy

What is the Costco Mattress Return Policy?

If you’re unhappy with your mattress after buying it, you can return it at any time. All you need to carry is your membership card. The rest will be handled by Costco’s customer service department.

If you forget your card, the return desk will still be able to assist you. Fortunately, the Costco return policy doesn’t have a lot of small print to worry about.


More About the Policy

There is no special return policy for mattresses. The majority of in-store items, including mattresses, batteries, SodaStream cartridges, and more, are subject to the Costco return policy.

Now, if you don’t have a huge pickup truck, you might be concerned about returning a mattress. In addition to accepting mattress returns, Costco also helps its consumers.

Call your neighborhood Costco and inform them that you want to return a mattress. They will set up a time for you to have your mattress removed and returned.

Can I Return an Open Mattress to Costco?

Costco Mattress Return Policy

Open mattresses may be returned to Costco. Don’t be concerned if it’s open. Among big-box retailers, Costco has the most forgiving return policy.

You are permitted to return open-packaged items, including mattresses, under the policy. An open mattress won’t be accepted for return by many other merchants, but Costco will.

It’s also important to note that Costco doesn’t require the original packaging when returns are made. It implies you could still return your mattress even if you threw the packaging away.

The same Costco return policy also holds true for any mattress accessories you purchase. The packaging is not required to be returned.

How to Return a Mattress to Costco Online?


With over 10 million app downloads in 2021, Costco’s eCommerce sales increased by roughly 45 percent over the previous year.

You might have consequently purchased a mattress from Costco online. Unfortunately, returning things to most online shops is a time-consuming and challenging process.

On the other hand, returning a mattress to Costco online is really simple.

More About Online Returns

To return a mattress, just sign into the Costco website. Then, click “Orders & Returns,” and a series of instructions will appear.

Finally, the website will provide you a return label for your mattress and assist you in setting up a collection date and time.

Mattresses tend to be larger goods, so Costco will offer extra guidance to make pickup simpler for everyone.

Does Costco Accept Opened Mattresses?


The fact that mattresses can be returned without being in their original packaging is only one of the many wonderful things about Costco’s forgiving return policy.

Opened or even used mattresses are still eligible for returns. This includes memory foam and all other mattress-related products, such as mattress toppers.


How Long can I Return a Mattress to Costco?

Costco Mattress Return Policy

Nearly all other shops have a time limit for returning an item when dealing with returns. But Costco is distinct from other stores.

You can return a mattress to Costco at any time after purchasing it, as opposed to having 90 days or even nine months to do so.

Can I return a mattress to Costco after a year, you might be wondering. Absolutely. They offer a 100% satisfaction guarantee on everything.

Additionally, if you are a Costco member and bought it there, there is no time limit on returns. After a day, a month, a year, or longer, Costco will pick up your mattress. It offers one of the best rules for store returns.

Finally, returning mattresses is simple at Costco. You can arrange a pickup over the phone or online, or you can carry your mattress back into a Costco warehouse close by. 

Frequently Asked Questions 

1. Can I Return a Mattress to Costco?

Mattress returns are accepted at Costco at any time after purchase.

2. How Long After you Buy a Mattress can you Return it?

30-day waiting period.

3. Can I Return a Mattress if I don’t like it?

Yes, you can.

4. Can you Return a Mattress Within 30 days?

First off, the majority of companies won’t accept returns for mattresses inside the first 30 days of ownership.

5. What Happens to the Mattresses that are Returned?

Some high-end retailers will only accept returns of mattresses that have never been used.

6. Can I Return a Mattress if I don’t like it?

Mattress returns are given to organizations like the Salvation Army, women’s centers, or homeless shelters.

7. Does a Mattress Soften Over Time?

In order for them to soften up, you must sleep on them.

8. Why are Hotel Mattresses so Hard?

They must be strong enough to support the various body weights of visitors.

9. Why is my New Mattress Hurting my Back?

The likelihood that the new mattress will lead to lower back pain is significant

10. Why is my New Mattress so Hard?

The layers of foam are what give this rigidity.

If you enjoyed this article and found it helpful, do well to share it with friends and loved ones, and also, you can share your opinions in the comment section. 

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