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Buybuy Baby Return Policy and Items Exempted

If you are interested in knowing the Buybuy baby return policy, then this article is going to guide you on everything you need to know. BuyBuy Baby is an American chain of stores that sells clothing, strollers, and other items for use with infants and young children.

Buybuy Baby Return Policy and Items Exempted

BuyBuy Baby, Inc. (stylized: buy buy BABY) is an American chain of stores that sell clothing, strollers, and other items for use with infants and young children.

It runs 135 locations in both Canada and the United States.

Richard and Jeffrey Feinstein, brothers, launched the chain in 1996.

It had eight locations until Bed Bath & Beyond bought it in 2007.

Before Toys “R” Us, the parent company of Babies “R” Us, filed into bankruptcy and shuttered all of its U.S. stores in 2018, Babies “R” Us was its main rival.

BuyBuy Baby Return Policy

We understand that occasionally things don’t work out, but we still want you to appreciate the products you purchase from us.

We’ll attempt to make it right whether you didn’t enjoy it or it didn’t perform as intended. Here’s everything you need to know if you’d want.

You have up to 90 days after purchase to exchange or return most items unless noted in our exceptions.

Simply present your receipt, and we’ll credit your account with the amount you paid.

BuyBuy Baby Return Exceptions Policy

30 days

  • Smart Home Technology – Within 30 days of purchase, devices including smart doorbells, smart security & safety, and smart home thermostats can be exchanged or returned.
  • Seasonal Items and Holiday Product & Decor, etc. available for return or exchange within 30 days after purchase.
  • Air Mattresses -Within 30 days after purchase, air mattresses can be returned brand-new and unopened. Within 90 days after purchase, opened-air mattresses may be exchanged for a comparable product.

60 days

  • Electrics -Within 60 days of purchase, items like infant monitoring equipment and baby food preparation can be exchanged or returned. 

Additional Exceptions

  • Clothing – Within 90 days after purchase, fresh, unused items of baby, toddler, and maternity clothes can be exchanged or returned.
  • Car Seats and Strollers -During 90 days, you can exchange or return car seats and strollers that are brand-new and unused and still have their original packaging, warranties, and registration details attached.
  • Breast Pumps – For safety purposes, breast pumps that are unused, unopened, and in original sealed packaging may be exchanged or returned within 90 days. 
  • Seating and Activity Items – Pack ‘n Plays, swings, high chairs, bouncers, baby seats, and walkers/entertainers may be exchanged or returned within 90 days as long as they are returned in brand-new, unused condition with all of the original packings.

Cannot Be Returned

  • As-Is Items
  • Monogrammed, Personalized, Custom-Made, and Special-Order Items
  • Gift Cards
  • Shipping, Delivery, Gift Wrap, and Assembly Charges

ID requirements

They may limit or deny returns based on their use of a third-party refund verification system that helps protect against abusive or otherwise non-permitted returns.

When allowed by law, you can be asked to show a reliable photo ID, which may be kept in a safe, encrypted database. Bed Bath & Beyond Inc.

Misplaced Your Receipt?

You may still be able to return or exchange brand-new, unused things even without a receipt if we can’t find your receipt.

Some goods may be eligible for an exchange or a refund of less than 20% of the current selling price as merchandise credit (we assume customers make the most of our coupon offers).

Buybuy Baby Gift Receipt and Registry Return Policy

Buybuy Baby Gift Receipt and Registry Return Policy

Baby Registry – Within 365 days of purchase, fresh, unopened baby registry goods may be exchanged or returned for Merchandise Credit.

The regular return policy is applicable to used products.

Returns for Items Purchased Via Delivery Partner Webpage


  • Contact Shipt by phone at (205) 502-2500, chat through the app, or email at [email protected].


  • Purchases are eligible for exchange or refund within 90 days (exceptions apply), with an Instacart receipt.
  • They will give refunds as item credits and need you to produce a government-issued ID. a photo ID*.

Truck Delivery

  • Oversized & Large Items – Within 30 days of receipt, truck delivery item(s) in unused condition and original packaging may be returned for any reason.
  • To schedule a pickup of your return, we will plan to have our carrier get in touch with you.
  • Shipping, storage, and other expenses (such as cancellation or restocking fees) might be included.
  • Truck-delivered furniture returns are not permitted beyond 30 days; for help, get in touch with the manufacturer.
  • Adult Size Mattresses: Comfort Guarantee: Let your body 30 days to get used to your new mattress after delivery.
  • The mattress and/or set must have legal tags on and be undamaged, clean, and stain-free.
  • Please be aware that the shipping cost is not refundable. There will be a processing and pickup fee of $99 in addition to the price difference between the two mattresses.

Protection Plans

  • May be canceled within 30 days of purchase to receive a full refund. Please contact us at 1-800-GO-BEYOND (1-800-462-3966).
  • After 30 days, please see the terms and conditions of the protection plans or call Uniters at (866) 278-9458.

International Orders

If for any reason you’re not satisfied with your purchase, please call 1-800-GO BEYOND® (1-800-462-3966) and they’ll provide you with further instructions on whether and to where returns should be shipped, and the amount of the refund.

Borderfree will reimburse refunds for returned goods in the same currency and exchange rate as your initial tender.

International Orders

Please send your packing slip together with the completed information, including your phone number so they can contact you if they have any concerns so they can properly credit you.

Please note that they do not refund shipping fees for preference returns, and some items may not be eligible for returns.

Please allow three (3) weeks for the return’s transportation time, plus an additional four (4) business days after it is received for processing before your account is refunded.


The Benefits of a BuyBuy Baby registry

Free Shipping Rewards Program: 

You get unlimited free delivery for the first year of your child’s life if you (and your friends and family) have ordered at least $1,500 worth of presents by the time your delivery date arrives.

You can start using it within a week of giving birth, just in case you realize you’re missing something important on the baby’s first night at home.

Completion discount: 

A few weeks before your due date, BuyBuy Baby sends you a coupon for 15 percent off everything left on your registry.


You don’t have to be a frequent customer at Buybuy Baby and Bed Bath & Beyond to start getting those well-known 20 percent off coupons in the mail.

You can use both brands’ coupons to buy products from your registry.

Goody bag:

BuyBuy Baby gives you a mix of samples and coupons once you register. You can pick it up at your nearest store.

Price match: 

Show BuyBuy Baby a competitor’s pricing for the same product, and they’ll match it.

How to Create a BuyBuy Baby Registry

You will need the standard information to create your register, including your name, address, email, password, and due date.

When everything is connected, you can begin adding goods to your register.

If you already know what you want, browse the website or use the registry checklist to make sure you’ve thought of everything.

How to Return a Registry Gift

No matter where you purchased the item—online, offline, or both—you have a year from the date of purchase to simply return it.

For online orders, look for the return label included in the box. On the original packing invoice form, circle the item you want to return.

How to Return a Registry Gift

Choose a reason for the return (represented by a number), include your phone number, and close the box.

Attach the label and schedule a FedEx to pick up or drop the box off at your local FedEx location.

Simply bring your item and the gift receipt in to exchange it or receive a refund when returning anything in person.

A staff can locate the merchandise using your registry number even if you don’t have a receipt.

What if your present was not really bought from your registry and you don’t have a receipt? You still have the option to return it for 80% of the item’s value.

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