Walmart Customer Service Hours and Contact Number
The operation hours are quite different from Walmart Customer Service Hours Number. Do you want to lodge a complaint, give feedback, or resolve any issue? Find out when best and what numbers to dial for immediate response.
At Walmart, several functional departments keep the store running both online and offline.
To this effect, the customer service unit remains a primary aspect of the Walmart stores in charge of correspondence, calls, and assisting customers to shop right.
Understanding their unique working hours helps you know when to call and the right numbers to call.
What is Walmart Customer Service Hours Number?
There are varying working hours depending on the location of the Walmart store. However, most Walmart stores are open between 7am and 11pm.
From Monday to Sunday within these hours, you are sure to get the assistance of a Walmart customer service personnel.
For better understanding, this is the Walmart Customer Service operation hours through-out the week.
| Day of the Week | Open | Close |
|---|---|---|
| Monday | 7:00 AM | 11:00 PM |
| Tuesday | 7:00 AM | 11:00 PM |
| Wednesday | 7:00 AM | 11:00 PM |
| Thursday | 7:00 AM | 11:00 PM |
| Friday | 7:00 AM | 11:00 PM |
| Saturday | 7:00 AM | 11:00 PM |
| Sunday | 7:00 AM | 11:00 PM |
Not all Walmart stores operate 24 hours daily but 24-hour stores close their customer service desk by 11pm, while others close from 8pm upwards.
Nevertheless, the convenience of online shopping or complaint forums could prompt you to want to communicate an issue over the phone.
In such cases, you can dial 1-800-925-6278 which is the Walmart customer care official number or you call the franchise store’s number directly.
What Services Does the Customer Service Center Offer?
1. Employee Complaints
Customers have access to Walmart’s customer service desk to file complaints about any unfair treatment they experience while shopping.
The manager takes note of complaints and does well to address the issues so customers enjoy better service.
This is to say that you can lodge complaints at Walmart customer service.
2. Out-of-Stock Items
Customers can contact the customer service desk about an empty shelf or an item being out-of-stock at is counter.
Also, the reps are charged to make available or restock any out-of-stock items immediately or report to the appropriate office for procurement.
3. MoneyCenter
Walmart like many stores also has the MoneyCenter office that is in charge of several financial activities just like the bank.
You can buy Money orders using special machines, make payments with the Money Orders that you bought, and a lot more.
At Walmart MoneyCenter you can check accounts, deposit checks, withdraw cash from the ATM, and send money to family and friends.
4. Applications for a Walmart Credit Card
The customer service unit is the right office to apply for the Walmart Credit Card you can use for premium shopping.
For you to effectively apply and activate this card, the steps are simple however, you can get the best guide and assistance from the Customer service unit.
5. Customer Returns
We occasionally shop for items that we might end up not needing. When this happens the best department to seek assistance from is the customer service unit.
They help you understand the Walmart return policy and how best to make a swift and successful return.
6. Problems With the Store
Aside from reporting broken products, the customer service desk is also an ideal place to report other problems that you find in the store.
For example, you may have noticed that there was a leak in the frozen foods section or someone spilled canned food around.
For Walmart Customer Service Hours Number, the customer service desk at Walmart closes between 8 and 10 p.m. and reopens around 7 or 8 a.m.
It provides several services aimed at making your shopping experience at Walmart more convenient and enjoyable.
If you are unable to visit a store in time, you can always call their customer service number or use the Walmart app‘s chat system.