Ways to Check the Balance on My Colorado EBT Card
Managing your Colorado EBT card balance is essential for accessing benefits like SNAP food assistance and various cash aid programs.
To help you stay on top of your finances, we’ll detail three convenient ways to check your Colorado EBT card balance.
In addition to balance inquiries, we’ll look into the Colorado EBT payment schedule, and provide a comprehensive list of stores where you can use your EBT card.
And also guide you through the application process for acquiring a Colorado EBT card.
How to Check Colorado EBT Card Balance
In Colorado, the Quest Card is what they call their EBT card.
EBT stands for electronic benefits transfer, which means it’s a card that works like a debit or credit card but holds food stamps (SNAP benefits) and/or cash benefits.
Here’s how to check the balance on your Colorado Quest Card.
1. Check your Last Receipt
The first option to check your balance with the Colorado Quest Card is to check your last receipt. This is the quickest and easiest way to find the current balance on your Colorado EBT Card.
Your balance will be listed at the bottom of your most recent grocery store or ATM receipt. You should get in the habit of keeping your most current EBT receipt.
2. Login to Your Edge EBT Account
The second option for checking your Colorado EBT Card balance is online through the Edge EBT website. To log in, visit the Edge EBT website, then enter your User ID and Password.
Once logged in, you can view your current balance and transaction history. If you do not have an Edge EBT account, you can create a User Account.
3. Check by Phone
The last way to check the balance on your Colorado EBT Card is by phone. Call the card back with the EBT Customer Service number (1-888-328-2656).
The Customer Service Hotline is available 24 hours a day, 7 days a week. After you call, enter your sixteen (16) digit EBT card number and you will hear your current food assistance or cash account balance(s).
You’ll receive the Quest Card once you’re approved for benefits.
If you have questions or need help with your EBT card, you can call Colorado’s EBT customer service at 1-888-328-2656.
Colorado EBT Payment Schedule
The Colorado EBT card is like a debit card that holds your benefits for SNAP food assistance and other cash assistance programs.
Your benefits are added to the card on the same day every month. If you don’t use all your benefits, they roll over to the next month.
Here’s a chart showing when your benefits will be deposited each month.
EBT SNAP Benefits Issuance Schedule
| If your Social Security Number ends in : | You will receive your SNAP benefits on the: |
| 1 | 1st day of the month |
| 2 | 2nd day of the month |
| 3 | 3rd day of the month |
| 4 | 4th day of the month |
| 5 | 5th day of the month |
| 6 | 6th day of the month |
| 7 | 7th day of the month |
| 8 | 8th day of the month |
| 9 | 9th day of the month |
| 0 | 10th day of the month |
CASH Benefits Issuance Schedule
| If your Social Security Number ends in: | You will receive your CASH benefits on the: |
| 8 or 9 or 0 | 1st day of the month |
| 4 or 5 or 6 or 7 | 2nd day of the month |
| 1 or 2 or 3 | 3rd day of the month |
Once your benefits are deposited into your account, you can begin using them with your Colorado EBT card to purchase eligible food items.
List of Stores That Take EBT Online for Delivery
The U.S. Department of Agriculture ( USDA) launched a pilot program (Online Purchasing Pilot) that allows selected grocery stores to begin accepting online EBT cards for grocery shopping, including delivery to your doorway.
The grocery stores listed below have been approved for the pilot which will allow EBT cardholders to buy food for delivery online.
Amazon, Dash’s Market, FreshDirect, Hart’s Local Grocers, Hy-Vee, Inc., Safeway, ShopRite, WalMart Stores, Inc., and Wright’s Markets, Inc.
You cannot use your Colorado EBT Card at the following locations:
Casinos, Poker Rooms, Card Rooms, Smoke & Cannabis Shops, Adult Entertainment Businesses, Nightclubs/Saloons/Taverns, Tattoo & Piercing Shops, Spa/Massage Salons, Bingo Halls, Bail Bonds, Racetracks, Gun/Ammo Stores, Cruise Ships, and Psychic Readers.
These are the food and products not eligible for purchase with the Quest EBT card;
No hot foods from the deli/food to be eaten in-store, no vitamins or medication, no pet food, no paper or cleaning products, and no alcohol/tobacco products.
How Do I Apply for Food Stamps?
Applying for food stamps is easiest online, but if you prefer, you can apply in person by contacting your local office or calling the Colorado SNAP hotline.
You need to renew your food stamps before your certification period ends, which typically lasts 6 to 12 months.
Make sure to confirm the length of your certification period with your caseworker.
You’ll receive a letter in the mail when it’s time to renew, but it’s a good idea to mark it on your calendar too.
To find out the easiest way to renew in your county, contact your caseworker, local office, or the Colorado SNAP hotline.
Food stamp benefits in Colorado are sent out from the 1st to the 10th of each month, depending on the last digit of your Social Security Number.
You can check the full deposit schedule to know which day you’ll receive your benefits.
How Do I Protect My Quest Card Information Online?
Never share any personal information via e-mail, especially Social Security numbers, account numbers, login, and PIN.
The human resources department will never request personal information via email.
Look out for phishing e-mails. Such e-mails advise you to use the connection given to check or change your account in some way.
The CDHS will never send you an e-mail requesting information of this type. Beware of suspect text messages demanding information about your Quest Card account via your mobile device.
The CDHS will never send a text message to your mobile device requesting this kind of information.
Keep the passwords and PINs for your Quest account secret and do not leave them in an unsecured location.
Keep your Quest account passwords and PINs secret and do not leave them in an unsecured area.
If you suspect suspicious activity related to your EBT account, immediately call Customer Service toll-free at 1.888.328.2656 or 1.800.659.2656 (TTY).
How Do I Change the PIN on my EBT card?
If you need to change your EBT card PIN, you have two options:
You can call EBT Customer Service or manage your account online through the Cardholder Portal or the ebtEDGE mobile app. You can change your PIN as often as you like.
If your EBT card gets lost, stolen, or damaged, call EBT Customer Service to report it and order a new card. Save the customer service number in your phone contacts for future reference.
If you misplace your EBT card and want to buy some time to look for it, you can freeze your card to stop any new purchases, PIN changes, or ATM transactions.
You can easily freeze and unfreeze your card through the ebtEDGE mobile app or the Cardholder Portal.
Keeping track of your Colorado EBT card balance is crucial for managing your grocery budget effectively.
By staying aware of how much you have left to spend, you can make smarter choices and ensure you have enough funds for essential purchases.
So, remember to check your balance regularly and plan your shopping wisely to make the most out of your benefits.