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15 Skills and Quality of a Good Manager (and Why They’re Important)

It may appear difficult and risky to hire new managers. But fortunately, there are some good qualities of a manager that are supported by facts, which will help guide your decisions.

good qualities of a manager

A fun work environment, increased productivity, employee motivation, and task delegation are all demanded of managers.

Finding someone who can strike this balance can be difficult, and the implications of selecting a bad boss can be serious. One of the main reasons for employee turnover is a bad boss.

According to a recent Gallup research, nearly half of all employees who quit their jobs do so for managerial reasons.

This demonstrates how managers may affect everything from staff engagement and performance to employee retention.

 15 Good Qualities of a Manager

1. Communication

Great communicators make excellent managers. They are good at interacting with their staff members and take the time to listen and comprehend what’s going on inside the company.

A strong workplace fosters employee loyalty and performance by having managers that actively listen to employee issues and actually care about them.

Leaders that drive success via effective communication efforts, value employee feedback, and make decisions that support a people-first culture are recognized with awards.

2. Trust

According to 61 percent of respondents in an SHRM study, trust between senior management and employees strongly influenced job satisfaction.

When thinking about what makes a good manager, developing and maintaining trust with employees is essential to building a great work environment.

When staff members have confidence in their managers, they also have confidence in the decisions made by management and are committed to the overall mission and goals of the company.

 Managers who are not trusted risk losing the respect of their staff, which can have a negative impact on output, loyalty, and eventually employee attrition.

3. Empathy

Empathy, a fundamental component of emotional intelligence (EQ), calls on managers to establish personal connections with each employee.

But keep in mind that empathy is different from compassion. Being empathetic is all about being receptive and supportive.

It is a superpower that enables managers to be kind and fearless leaders who can keep the respect of their staff members even when they disagree with the decisions being made. 

When selecting good qualities of a manager, empathy should be one of them. Empathetic supervisors are better at inspiring people with divergent viewpoints to productive collaboration.

4. Vision

A vision that is in line with the mission and values of the business is one of the good qualities of a manager.

Employees are inspired and motivated to offer their all when that vision is expressed clearly.

Employees that are committed to the company’s mission will put more money into it because they are confident it will have an impact.

5. Accountability

Good managers are independent and don’t need much guidance. They must take responsibility for their own errors.

One of the good qualities of a manager is how they show accountability in their behavior and leadership.

This is crucial because managers must teach employees how to take accountability for themselves.

Good managers concentrate their efforts on solutions to achieve greater results going forward rather than pointing the finger at others for errors or bad choices.

6. Employee Development

managerial qualities

High-performing organizations are aware that developing and supporting managers is essential to maximizing employee potential.

A successful manager is also a coach who takes the time to fully comprehend the skills and passions of their team members before matching them with the demands of the business.

Good managers constantly acknowledge and reward excellent performance, foster a more positive workplace environment, and provide greater company results.

Employee retention may rise as a result of this. One Gallup study found that in high turnover industries, putting an emphasis on employee strengths enhanced retention by up to 72%.

7. Decisiveness

Making decisions is one of the good qualities of a manager that can occasionally be seen.

Managers that have difficulty making decisions lose employee trust and jeopardize the organization.

Making wise decisions, not always the most popular ones, is what it means to be decisive.

A company with effective managers may be fluid and adaptable, which improves business outcomes and fosters long-term success

8. Transparency

Transparent communication is a key factor in shaping culture.

Employees feel more a part of the company and more engaged when managers communicate with them in an open, sincere manner.

Even if they don’t entirely concur with decisions, they are also more likely to support the organization. This increases employee engagement by fostering a sense of value.

9. Availability

While leadership, delegation, and decision-making skills are crucial, a closer examination of the good qualities of a manager reveals that they all fundamentally come down to good communication.

Employees feel heard and valued by the company when bosses make themselves available.

This makes it simpler to spot problem areas and get solutions to build a healthier workplace.

10. Delegation

One of the good qualities of a manager that can help them concentrate on important responsibilities while allowing others to grow and develop is knowing when and how to delegate.

Knowing which tasks to assign to others and providing credit where credit is due are traits of a good manager.

11. Optimism

Everyone, even bosses, occasionally suffers from irritation and criticism.

However, when a team or employee is truly hurting, a boss with a pessimistic outlook can only fuel their misery.

When there is a lot of negativity around you, it can be difficult to feel motivated.

Successful managers are aware of the need to set a good example for their staff and do everything in their power to foster a healthy work environment.

12. Responsibility

Understanding each person’s contribution to the company’s success is one of the qualities of a good manager.

In other words, managers are accountable for their own behavior as well as that of their staff.

They seek out methods for empowering their staff members and assisting in their professional growth and autonomy.

13. Leadership and Setting an Example

It takes more than issuing directives or overseeing a team of people to be a leader.

The abilities to inspire, motivate, and influence are good qualities of a manager and leader. Additionally, they support inclusion and diversity in the workplace.

A good leader serves as a good example. Their actions speak louder than their words, and they are aware of the value and long-term effects of assisting employees at all levels of the company, from the lowest to the highest.

14. Fair Treatment and Evaluation

The finest managers resist showing favor to anyone. They understand how to fairly treat and evaluate their staff members.

Great managers also appreciate the value of employee recognition, seeking for ways to acknowledge their staff members and highlight their accomplishments in front of senior executives.

15. Technical Skills and Industry Knowledge

Great managers have highly developed technical capabilities and are well-versed in their respective industries.

They are aware of when to share their knowledge, offer encouragement, and aid the group in coming up with answers.

The most effective managers are in touch with their staff and skilled at removing obstacles.

Why are the Good Qualities of a Manager Important

 Managers with good qualities can really make a difference.
Employees would value a leader who is able to communicate instead of just giving orders and listening instead of just hearing.

Employee retention, productivity, and engagement can all rise as a result of a manager building trust with his or her team.

For instance, if you want your small firm to grow, you need good management in addition to skilled or trainable workers.


Now that you know more about what makes a manager successful and efficient.

You can build the qualities of a good manager that keep you on the path to success and favorability among the workforce by incorporating them into your organization.

Frequently Asked Questions

  • Accountability
  • Communication
  • Empathy
  • Vision
  • Responsibility
  • Leadership Skills. For you to be a good manager, you must know what leadership entails.
  • Good Communication Skills. 
  • Time Management Skills.
  • Delegation.

The ideal manager inspires others by their interactions with customers, coworkers, and their employers.

They include:

 informational roles, interpersonal roles, and decisional roles.

  • Be honest and direct in your communication. 
  • Have a vision.
  • Encourage team cooperation.

Setting goals that are in line with company objectives is the most important responsibility of managers.

  • Control daily activities.
  • Develop a plan and establish growth objectives.
  • Maintain budgets and save costs .
  • Specify procedures and policies.
  • Make sure staff members are productive.
  • Oversee the hiring and training of new hires.
  • Planning
  • Organizing
  • Directing
  • Controlling

They plan, organize and control resources to achieve the set goals in the organization

Setting goals that are in line with company objectives is the role of a manager. To assist their team in achieving those goals, these professionals must also design and put into practice workable tactics.

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